Trend Micro

5 stars
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3 stars
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2 stars
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1 stars
(106)
Category: Electronics

Contact Information
Shawnee, Kansas, United States

Trend Micro Reviews

SharonEJackson December 21, 2009
DID NOT APPROVE TREND MIRCRO ORDER
I did NOT renew my Trend Micro antivirus software but it was billed to my American Express credit card. It needs to be removed and/or canceled.
Lou Lavender December 14, 2009
Automatic renewal
Trend Micro automatically renewed my subscription with them, without me wanting them to do so. They used my credit card on 11-20-2009 for this purpose.
manrae December 10, 2009
unauthorized charge
My credit card was charged for security software which I did not want and did not ask for...In fact I called to tell them that it had not worked for the last 8 months and I did not want a renewal. Why whould I purchase something again that did not work the first time.
T Heliton December 5, 2009
security update
money was taken out of my account on 06 nov 2009 for$799 and$55.95 to renew my computer security antivirus software and I did not get the up date. I would like to get the update or refund my money
george blalock November 10, 2009
billing
C ancelled internet order for antivirus @ $47.95 with trendmicro and was told my visa credit card would be credited this month. No credit noted on latest bill and have been charged again the annual fee.
Joe Hus November 7, 2009
Billed for not even have the product
I was Billed for 39.95 and i don't use or haven't used this proudct in over a year. I would greatly appericate a refund to my account. Thank you any question call me or e-mail me at [email protected]
Lisa Latona October 25, 2009
charged without service
I hve a charge on my CC for $41.44 for DRI Trend Micro orderfind.commn #1847704825

I do not mind the charge if I get a serial number so I can update my PC. I have a charge and an expired product so I am hit both ways. Please send me the serial number to update my PC or send me a credit for the charge.

thank you,

Lisa Latona

last 4 # of my CC is 3371 / charge is on 9-9-09
R.J.TURANCHIK October 19, 2009
UN-AUTHORIZED RENEWAL
I DID NOT AUTHORIZE A RENEWAL FOR TREND MICRO.
sara gissell October 19, 2009
wrongly charged for product i did not request
i have a charge on my credit card from your company and have never even heard of trend micro. please refund!
Bob Kille September 30, 2009
charged twice for sw on 29 Sep 09
Ordered Trend Micro Software on 29 September 2009. Successfully downloaded and installed the program. However I was billed twice for the program.

The following was copied from my Bank of America statement:

Pending
CHECKCARD DRI*DIGITALR IVER. WWW.MYORD.COM... Debit Pending
-$99.94

$1, 267.71


Pending
CHECKCARD DRI*DIGITALR
IVER. WWW.MYORD.COM...
Debit Pending
-$99.94

$1, 367.65


Robert W. Kille
[email protected]

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