So, I order an RC place from www.trendtimes.com. I notice in thier online ad that the color maybe not be what you see, what they FAIL to mention is that they dont even ship the model of the same spec, but a cheaper version of. So after getting this plane, wrapping it up, my son opens it on Xmas to find at totally wrong gift. So I call trendtimes to be told that it is the same model, which I can tell is BS. Plus the customer service guy as an AH to boot. I send it back unopened, but did photograph everything so they could not claim damage to the item. Then I get my amex bill, they only refunded 70% of the bill, claiming a 25% restock fee, even though they never sent the right thing in the first place. I have filed an official complaint with the BBB of Arizona. Trendtimes represents a new LOW in online service and representation.

Trend Time Toys http:--trendtimes.com- advertises all over the Internet for
remote control toys. Unfortunately I did not check them out, I relied on
the good name of Yahoo Stores and Google. Had I checked I would have seen
the numerous complaints against this company for what can only be viewed
as fraud.

I ordered a remote control helicopter from this company after doing an
extensive Internet search on the toy. They looked very professional,
guaranteed delivery before December 22nd, and that the RC Helicopter for
$99.95 would be first rate quality. I began trying to contact the company
when it did not arrive by the 22nd of December as promised, I continued to
try and contact them daily via email as instructed, no response.The
helicopter finally arrived on December 27th (too late for Christmas) and
it is a complete rip-off, it not only does not work, the parts do not go
together. They are not returning phone calls or emails despite the message
on their phone stating to email them. After searching their site more, I
discovered that they specifically state that helicopters are not
returnable as they are checked before shipment. I suppose they feel this
will let them off the hook. I have also discovered that the telephone
number they show is a Telelink in Newfoundland, this is the same number
they list with the Arizona state Business license department. They have no
physical address, only mail drops.

I found over 40 recent complaints filed against them with the Better
Business Bureau of Arizona.

I am pretty confident with the research I have uncovered this company is
conducting scam sales of products they know to be defective and once the
calls start coming in they just ignore the calls. Because of this truly
horrible experience I feel I can no longer trust companies advertised
through Google or Yahoo sponsored sites.