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May 15, 2008
Fraudulent charges!
I kept receiving little boxes from Tri Clear. I did not know why. Finally, after getting so aggravated about it I called the number I found on the internet only to find out that I had been enrolled in the Tri Clear club and they were charging me $70 per box. I can only get credit for one of them and they will also charge me a restocking fee. Apparently, while on line I clicked on something to receive a trial of it so I could get a dining gift card and inadvertently gave them my credit card info to which they were charging all these boxes. They never sent me any info in the mail or told me that they would be sending me this crap. They won't even let us send back all these boxes-only one and it is subject to a "restocking fee". After reading all these complaints I know why the guy I spoke to was not apologetic that I was charged more than $6.95 for "trying a sample"- which I never even opened that one either, but they refuse to take back more than one. May they rot in HELL!!!
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April 17, 2008
scam!!!
I was charged $99.95 for a free sample size. The size is suppose to be a 60 day supply! Yea Right! The insert that came along with the shipment has NO I mean NO instructions stating that there will be a $99.95 charge after 14, 15, or 30 days if not returned...
They add this instruction in the advertizment after you have placed your order...Scammers!!! I sure hope the people that work in this company can sleep @ night...With all these people complaining...
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December 4, 2007
Unauthorized charge!
After receiving the trial offer, I found my checking account debited in the amount of 79.95. I didn't order more of the product, wasn't informed that a shipment was on its way, and wasn't given information on how to cancel future shipments.
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December 1, 2007
Scam against seniors
Sold a product to a hard of hearing senior citizen. As i was told they only have to say yes when they call your phone and it locks you in to a product. On a fixed income and get several of these call could be terrible. I have tried to get information and this company is terrible to reason with. All they want to say is you are responsible for the postage. There is no way we need this product and to me it is a scam against seniors. Just another thing we have to be careful in our golden years.
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November 8, 2007
Unauthorized charge to my Bank/debit card!
I received two packages from Tri Clear not knowing who they were who sent them and there was no invoice or bill or return address. When the third one arrived I sent it back and opened one of the ones I got before. All there was inside besides the product was a paper with some advertising from tri clear. I called them and canceled, this was in july. In october I was looking over my bank statement and saw charges from seven different companies! Including charges from a company called girls gone wild!! I am a 47 year old woman, what would I want with a product like that besides one for acne, I have never had a problem with acne even as a teenager. I asked my bank for copies of my statements from april, 07 to oct 07. When I was through there were $675.00 charges to my account. All of these companies spun from Tri Clear I found out later. The fraud dept. of my bank has re-embursed all the money thank the Lord, except one from Tri Clear because my address was a deliverable address it wasn't considered fraud. I still can't believe this has happened. I have never ever, I swear to God, given anyone over the phone or on the internet my personal bank account info. I am changing banks and watching my accounts a lot more closer from now on. It seems everyone is out to get you these days.
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September 25, 2007
Unapproved credit card charges
I purchased the trial for $6.95 shipping only. The next month I was charged $69.95 and an additional kit was mailed to my home with a charge of $76.90.
Triclear is refunding the $76.90 but refuses the $69.95.
What a scam!!!
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August 29, 2007
Charged after cancelling
I tried out their free trial and my son had such a bad reaction I had to take him to the mad, and he was put on antihistamines. I asked them to cancel the account and they said they would. Instead they took a months charge out of my account but sent no product. I am about ready to give up on free trial anything.
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June 26, 2007
Debiting my bank account
I sent back my free trial UNOPENED and put on it do not debit me for this product. They did anyway. Now i am out 69.99 and i have nothing to show for it.
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June 6, 2007
Acne got worse!
Before my wife used this product she had mild acne on her forehead. After her second use of tri clear she broke out all over her face and forehead. This product made her acne much worse than it had ever been before. I would not recommend this product to anyone. As far as canceling before the free trial was up, we had no problem other than a 30 minute hold on the phone call.
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May 26, 2007
Fraudulent charges
The same thing happened to me i was charged full price for a free trial and thought i canceled my subscription but received another shipment for 69.95 plus shipping and handling. I tried canceling on line but no record of my account existed. So then i called customer service and waited on the phone 20 minutes for a customer service representative. Once one came on line i canceled the subscription and then was sent a e-mail on how to return the order. Was not happy at all with the service or product and will be more careful in future purchases over the internet or from companies that charge credit cards and don't send out statements or billing receipts.
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