I had no idea that this company was that horrible. I figured out pretty quickly after getting a vehicle loan through Triad, that apparently online loans were not all that they were cracked up to be. I have been dealing with this company for about 3 and a half years, for a $6, 000.00 loan with a very high interest rate. But at the time my credit was not very good and I needed a vehicle to get to and from work. Since then I have had my vehicle repossessed one time (which wasn't even necessary for the circumstance), and paid a small fortune to get it back. And even though I paid all the fees and charges to clear the vehicle and get it back, Triad still retained part of those charges on my account and will not recognize that they were paid. I honestly believe that they intentionally will not clear those charges so as to collect payments from me monthly that only go towards the interest on the loan and not towards the principle. So after all this time my current total balance on this loan is almost no different than what it was 3 and a half years ago. These people are definitely an unprofessional rip-off company. My only options as I see it at this point is to find a way to pay off the entire balance at once, or basically let them take the car and further ruin my credit, as the car at this point is no longer worth the loan that's owed on it. In conclusion, DO NOT FINANCE WITH THIS COMPANY, as they will cheat you, harass you, and leave you with empty pockets, bad credit, and ultimately no vehicle.

Back in 2001, I obtained an auto loan from this company. In 2006 I lost my job and was no longer able to make my $500.00 payment on my ford contour ( first car trying to build credit i thought)Triad sold my loan to a company called First Financial Asset Mgmt. I turned in my car, it went to auction, and there was a balance due after the auction, of $2, 700.00 which I paid in full and after all this time kept my receipt. Now I am trying to contact someone to report the correct information on my credit, but have not been able to find anyone at either company to help me. The credit agency tells me that Triad has to change the report, Right! it is so unfair and i have proof.

keeping going to automated call operator. talked to a human but she sent to same thing...thinking about getting a professional to handle this. it's been paid off since 2006 but there;s a lien against my title. what's up with that. i paid my bill so there for i should get my title right? wrong according to triad/ santander i believe that santander is just triad by another name. they are not here to help just get the most money they can get out of hard working people. this seems really shady to me. to get sent to an automated recording that much, then i told the operator to let me talk to a human i get sent to a voicemail i left my name and number i don't think i'll be getting a call back

MY auto loan of 5yrs was paid off and closed for 3 months and they auto debited my checking account for $ 453.26 out of the blue, after they had sold a closed loan to SANTANDER financial, and I am fighting to get my money returned, I've done all they requested still no return. Watch out this is bad business. NICE MERRY CHRISTMAS! if you use auto payment of any type be sure that your bank will put a block on you account to stop any further unlawfull withdrawls, this is another way the consumer gets stuck with bad credit.

My husband and I have a loan for our 2003 auto through TRIAD Financial, back in November of 08 I contacted their company to see about a deferrment for December. I have all the information from the CSR I spoke to allowing me to do so and she e-mailed a deferment form that was to be signed by my husband and I then faxed back. This was done but I never received a letter stating that it had been received or a letter stating that it was my copy of the agreement like my husbands Citifinancial did when he did the same on his car. I figured it was a different company so they worked different-I still tried calling their customer service to ask but was not successful due to their their high volume of calls. My payment after the deferment was due 1/21/09 which I have a printed statemnt that I paid by their company and my bank. Everything seemed fine until I received a statement saying I owed $835 I thought maybe they sent out the letter before the posted amount, the calls began and the statement then said I owed $1600 and something. I've been paying every month and I have proof. Yesterday as I walked out of work with my 5 year old ( I work at a public school) the parking lot was empty and my car which I knew I parked there was gone. At first I thought it had been stolen since that area is pretty bad and cars have been known to get stolen at times. I looked for signs of glass on the ground but nothing. So I went back into the building called my husband who then called Triad and they told him they had schedule for my SUV to be repossessed for non payment of December January and our current month of April. Now they want us to pay $2000 to get it back-I should not have to because we have paid as agreed. Please help I need to make a living and continue my schooling without my car I can't help my family of 5. Please help!!! Also, pulling Triad under search showed many complaints about their fair practices I wonder if I'm one their many cases.