Triad Financial

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Category: Business & Finances

Contact Information
United States

Triad Financial Reviews

April Sherertz May 25, 2009
Harrassment/Reposession
Triad Financial harrassed me, verbally abused me, took advantage of my financial situation and would not let me pay off my car. They refused a credit card payment as well as a cash payment, which sent my account in to charge off and put my car up for reposession. It had been a horrendous experience dealing with these sharks. They do not deserve to own a business. Please do something about this. Gratefully Yours, April Sherertz
Mario February 13, 2009
Beware!
I will never use them again, and to anyone thinking about doing business with them, DONT. I will sell my loan and start over before continuing using their service. Teresa lied about what she was going to do and what she told her supervisor. I know I signed a contract about my payments fell behind but willing to get it right. She was supposed to date my payment first thing in the mornings I was sure the funds where available. After getting a conf. #, the funds were taken immediately and my account was overdrawn because she lied about when the payment would be taken. Of course when they are wrong they don't decide to record conversations that they say they would. I am REALLY REALLY PISSED!!! Don't use them and I hope they can't survive and go bankrupted!
Liza February 4, 2009
Fraud and scam
If you are offered a loan thru these people, YOU DON'T need a vehicle that bad. You can send in your payments and they either say they didn't receive them or credit your money to another account and then say YOU did not mail in your payments. Sent in by Delivery Confirmation so it showed they got it. Several times money posted somewhere else and then they still wanted to charge late fee. Or the money order arrived and never got cashed. Thank god had enough brains to send by postal delivery confirmation and pay with money orders and write down the dates, times and people with who I spoke to. I was sick of messing with their stupidity and calling me a liar. When they came, I gladly let them take it and told them I will countersue if they try to come after me. Only good thing, I can at least get back the money from all the money orders they never cashed. Six total!!!
John December 17, 2008
Inhumane
They are inhumane!!! My sister passed away in August. Right after she passed, we had hurricane Ike which delayed settling the estate. I paid two car payments (actually more than the payment) and the account was up to date. Two days ago they came and repossessed the car in the middle of the night. When I called I spoke to the rudest people I have ever encountered. The first woman told me I couldn't get the car, but I could get my possessions. The second woman told me if I sent a death certificate and will showing a beneficiary, that we could get the car back if we paid it off. I asked for a supervisor as the woman was uncommonly rude and she was just as bad. Today I sent the payoff (which was $400 more than yesterday) by Western Union and the woman I spoke to said management was having a fit and she didn't understand why because the account was so up to date. She said we were lucky to be having the car released to us based on the will we sent in. Well, we went to pick up the car and the yard people said the release on the car stated specifically that it was to be released ONLY to my sister who has passed. That was intentional, vicious, and appalling! If anyone does have a class action suit, I'm in!!!
Ellerson Spurlock December 10, 2008
Scam and Cheating
Please if any company needs a class action suit is Triad Financial. At the time I was refinancing my house to clear up all my past due bills. I was given a 2 month extension that would have brought me up to date, however they repossessed my truck anyway. Afterwards I requested the payoff balance paid the amount owed, reclaimed my vehicle and my credit report states that I paid except, “settled for less than owed”. This is a despicable excuse for a business in the United States. Please include me on any class action suit against these crooks.
Nancy December 10, 2008
Scam and cheating
Hello past, present and any victims of Triad. I have started the ball rolling for the Class Action against Triad, I have been in contact with a large law firm in California. If you would like to join in with me and all the others, please get in contact with me via complaintsboard. I welcome anyone to join in. I have information that will help everyone out... including ex-employees (yes, more than one). Let's hear from you soon.
December 2, 2008
Terrible experience
Everything was fine until April, when one day they called and said I was 40 days late. Oh? Well, didn't you just get my April payment last week? And so it began... Finally they decided they had made a mistake on my account and would reverse fees and I would be current.

I continued making payments, and receiving their invoice every month, showing my previous payment, with past due amount ZERO. Fast forward to August... Through the 10-15 calls a day to me and everybody I know they finally tell me that I am 80 days late and they are coming to get the car.

Long story short, after 1 hour daily conversations with everybody and their MAMA, they finally tell me that yeah, I had a due date change 2 years ago but that their accounting system didn't handle it right, so they reset the account, and indeed, several of my previous payments had been applied to mysterious late fees and interest because of their recalculation. Then they added several hundred dollars more in late fees because in their eyes, I was now 80 days late. It didn't matter to them that I had made all of my payments. They didn't care. The only way to fix it was for me to pay them what they say I owe. They threatened me, they screamed at me, they cursed me. I don't know how they sleep at night.

I refused their 'help' and they told me that I could use a 2 month extension and then pay $ 700 to make me current. Yes, even though I AM current. WTF? So I sent them a letter and told them to leave me the Hell alone until they got my account fixed. What happened? they decided they want the vehicle back and I'd better not give them any hassle and on and on.

I'm about to go over the edge. I need my car to get to work. I sent them their money, and now they want to steal my car. It doesn't seem as though these people have been held accountable for everything they have apparently done to a lot of people. Why do they get away with it?
October 17, 2008
Unsolicited phone calls
Road Loans/Triad Financial is the worst place to get an auto loan. If you are as much as 5 days late they will harass you at work and your whole family or your references you put down. They are ruthless, cruel people. They will continue to call you at work even after you have sent them signed papers stating not to. They are disrespectful and demanding and will threaten to come get your vehicle even though you are now where near 30 days late. Don't use these people they are not worth the hassles you will get for that new or used car you need to purchase.
July 29, 2008
STAY AWAY!!!!
Word of advice STAY AWAY they will find a way to screw you up. Trust me. I have had my vehicle over 2 years. I have only been late 1 time, not even a whole month late just 5 days late. They put my account in collections. I am currently UP TO DATE and my account is in collections with threatening calls to take my vehicle. I will sue and will win if they take my truck. Their customer service frickin STINKS!! I sent an email to their CEO and have not heard a response. I doubt that I will but I suggest if they do you wrong too you email their CEO see what happens, maybe one day he will care.. Maybe he will get tired of getting email complaints and actually DO something about how jacked up the company really is. [email protected].
July 23, 2008
Harassing calls
We get harassing and threatening calls at work and home, if they do not get an answer on the home phone they will continue to call over and over again. They have even called at 4:00 a.m.

Very poor customer service. When they get you on the phone they make you feel like the worse thing in this world, while other people are laughing, talking loud and playing loud music.

They call your contacts you provided and talk to them like you are lying of where you work, live. Threaten to call the cops for everything. BAD COMPANY.

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