TrialPay
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Category: Entertainment
Contact Information
508 Lark Lane #206, Ocean City, Maryland, United States
Phone number: 4436140373
[email protected]
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TrialPay Reviews
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Linda Dryden
June 2, 2011
did not recieve
I purchased a $50 restaurant.com for $20. I used my bank debit card and it posted to my account 5/24/11. I have received nothing and no credit is showing on my restaurant.com account. In the past these show within 2 to 3 days. I have gone to the website and tried to find out what was going on, with no luck.
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jimk1976
May 3, 2011
Not given Credits
I recently did 3 offers on Trialpay through the game Batheo by publisher Clapalong, which I have not recieved the in game credits for.
(Most important)1. did the FTD offer for 150 free claps, emailed support the FTD confirmation letter, and personal info they requested after that. Have heard nothing since then and been given no credits.
2.) health insurance offer: completed health insurance qoute offer and have recieved no credits.
3.) completed the 2insure4less offer and have recieved no credits
this is after many, many emails back and forth over the course of a week.
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jdlaughead
May 13, 2010
Corrected Transaction
TrialPay Support to me
show details 1:48 PM (6 hours ago)
Dear James,
Thank you for emailing us here at TrialPay. I am sincerely sorry for any confusion you may have encountered regarding your recent credit card purchase attempt to receive your Legacy Interactive game through the TrialPay checkout process.
After reviewing your customer log I can confirm that you have not and will not be charged for the 3 purchase attempts you made as they resulted in processing failures. The authorizations as they appear on your credit card statement will automatically drop off your account within 3-5 business days.
Again, I apologize for any inconvenience this processing failure may have caused. If you have any additional questions or concerns please do not hesitate to let us know.
Regards,
Kelly
TrialPay Customer Support
Thank You Complaint Board for your services.
Jim Laughead
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Kristen594
April 30, 2010
Didn't Award Episodes
On 04/27/2010 I completed an offer via TrialPay in order to receive free episodes of Family Feud, a game I play frequently on the internet. The offer itself was deemed as "immediate" and referenced that I would receive the 36 episodes within 30 minutes. 30 minutes came and went, and now 3 days later I still haven't received credit. I've contacted the company on 2 separate occasions via e-mail and received what seemed to be a computer generated automatic response which was not helpful. Consumers, beware!
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