What a scam! First they apologize for charging twice on the initial cost (I remember it as about $7). They told me to keep the second delivery free. This caught me off-guard for a charge 3 weeks later for $69.95. This was a promotional for free Skype calls. I've notified Skype to make sure they drop Tricler, called Tricler at 800- 494-7260 and e-mailed them at [email protected]. Finally, I had my bank re-issue a new card (they are also going after Tricler). I did find some use for the product though - it makes a decent lubricant for door hinges.