Trip Advisor
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1 stars | | (3) |
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Category: Entertainment
Contact Information Thailand
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Trip Advisor Reviews
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kekeseksa
May 31, 2011
negative reviews
We have been no.4 on Trip Advisor for a long time and when we were no.1 it generated several very damaging reviews from jealous competitors. These reviews are clearly fake, such as "charging exorbitant prices for food", or "waitress not knowing anything about wine list". In such cases I write a reply asking the writer of the review to bring his bill for full refund, knowing that he could not do so. Strangely these replies have never been published, as it does apparently not conform to guidelines. We know that the writer of these fake reviews is a restaurant owner who is above all a computer expert. Although his restaurant is bankrupt and his food is average he has managed to pull all his bad reviews from Triadvisor website. We are not computer experts, we'd rather concentrate on making good food and giving good service. This attitude from Tripadvisor is very disappointing.
The bottom line is that someone who is computer savvy can get incredible ratings by damaging his competitors and write himself positive reviews by spoofing is ISP.
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B&B in Port Dalhousie
July 28, 2010
fauls complaint about our B&B
We are a lovely B&B Cottage by the lake in Port Dalhousie. We have had wonderfull reviews from our international gusts for the past year and they hand write their reviews in our guest book which can be seen on the website.
We had a guest recently who nocked us down in price 3 months ago when they booked and when they arrived they loved our place and said so we also gave them some extras as we new they were on a small budget.
After 4 days of enjoying themselves and taking and taking they demanded a futher discount and we explained that we had already given them a very big discount in the beginning and could no give them a further discount.
When they left they had damaged the sheets with bleach, taken all the toilet roles in the storage cupboard and chipped paint off the stairs and damaged other thing to make our lovely place look bad. They took pictures of inside storage closets and made a mess of our deck furniture. and all the bad pictures which are staged they put on trip advisor with a horedous complaint. We tried many tines to tell trip advisor that their story was not true but trip advisor kept sending back my emails and not alloing me to defend my lovely B&B Cottage.
Someone needs to review Trip Advisor and close them down the are one sided.
Kind Regards
The Owner of the B&B in Port Dalhousie
Please come see our reviews
Carol Ann
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maureen-mary
October 10, 2009
Reviews
We have a small hotel, which when we get a bad review I always reply to it as 99.9% of the time it is some-one who has been refused service in the bar or partied in the room and been asked to leave. Some of the reviews are so untrue you cannot believe that trip advisor actually prints them. We also have tried email and calling amercia (from scotland!) and they do absolutely nothing. When we do get a valied complaint I take it on board and do something about it. What really makes me angry is that I know for a fact the a hotel just along from us writes their own reviews (needless to say all brilliant) and they put them on the site. How do I know this, my daughter worked there and they would do it in front of her! Unfortunately I suffer from being honest!
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