When I ordered the product, there was a 2 week or 14 day offer for trial. The representative asked me if I wanted to place a recurring order for a lower price of 69.00 which was cheaper than the $89.00 cost of the product. I told her that I did not want to place that sort of order since I was not sure that the product would meet my needs. Therefore, I made it clear that I did not want to continue receiving any orders other than the initial one.

I received another order with another debit to my checking account without my knowledge and called customer service at 801-208-7485 to retrieve my money and send back my order. The representative to whom I spoke said that I could not have ordered without entering into the recurring order plan. I want my money refunded and I want to send the merchandise back. Please give me a way to rectify this situation.