I purchased a Troy Built Lawnmower with a Honda Engine expecting to get a reliable

mower. I began to have problems right away, it would not stay running. I brought it

to a Troy Built authorized service center to have it repaired. When i went to pick

it up it still would not run correctly. I left it there and picked it up about a week

later. After getting it back again it ran ok for a few times then i started having

the same problems again. I brought it back to the same service center again and they

said they replaced the carberator. I brought it home and about a week later when i

went to use it for the first time since the repair i was still having the same

problems. As i was was having problems still i decided to bring it to a different

authorized service center that told me the carberator was gummed up cause of old gas

and that it would not be covered under warranty. The mower was only five months old

at this time, How could the carberator be gummed up with old gas when the carberator

was supposedly changed for a new one 3 three weeks earlier? I then called Troy built

to have them contact the service center to have them cover it under warranty as the

previous service center either did not do as they said and if there was old gas in it

it was do to me not being able to use it cause there service center could not fix the

problem and i could not use the mower almost the whole time i had it(only 6 Months)

Troy builts customer service acted as like i was trying to pull something and i was

treated very disrespectfully and refused to cover it under warranty. I have never

had worse customer service. Troy built does not stand behind thier product or there

service centers, I will never buy a Troy built product again.