My daughter just graduated from college and finally bought her very first car. She took her brand new 2010 car for window tinting to this location earlier this month. She has had nothing but problems ever since and has been back 4 times with the same and new issues. The last visit yesterday was a crock. There is no life time warranty, just 2 years. He said he explained the types of tint he uses, but he didn't. He said he gave her 3 choices, he only gave her 2, of which she chose the more expensive. Then he tells her that he used the thinner, cheaper tint at the price she chose. That was not disclosed before tinting. He had to take off one window because there was a big bubble and after finally being able to roll down the window, it couldn't roll all the way back up. He damaged the window rubber (it is bent in several areas) and claims it's normal for the rubber to go down with the window and conforms to original shape when window is rolled back up. It also makes squeaky sounds and the tint on both windows have scratch marks in uniformed lines from rolling up/down. The hatch back tint was pealing and all he did was cut those pieces off. He said if it continues to peal, that is not covered under warranty. He said the only warranty is if the bubbles that are already there become bigger. Other than that, he won't cover the damage to the inside of the door to her brand new car and he won't fix the tint. He told her to take the car back to the dealer to fix the window and I told him they will not cover it and will blame him obviously because of the tinting.
Pass this information on everywhere. I should have researched him before letting my daughter go there. Or I would have seen the negative reviews. The only reason she did was because I had my car tinted when the business was under another name. I didn't realize, until I had to take the car back for her, how downsized it was and the owner is the only person doing the job.
Now I am researching how to get this guy for doing dirty business. Who, with a legitimate business, would not guarantee and take pride in their workmanship? The kicker was, I asked him for his business license number and he told me to find it on the internet. Right there confirms that he is an ass-hole, ripping innocent people off, and didn't have any conscience about it. If anyone can steer me in the right direction on what to do and where to go, I would be deeply grateful, for my daughter's sake.