True Fitness

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Category: Lifestyle

Contact Information
JALAN USJ 10/1H, 47620 UEP SUBANG JAYA, Malaysia

Phone number: 0380250700
WWW.truefitness.com.my

True Fitness Reviews

WFKWAN82 April 9, 2011
DOUBLE CHARGE TO MY CREDIT CARD
I PURCHASED A 12 MONTHS INSTALMENT PLAN FROM TRUE FITNESS BUT ENDS UPS CHARGED A FULL LUM SUMP OF RM 2436.95. I CONFRONTED TRUE FITNESS TO CHANGE IT BACK TO INSTALLMENT PLAN BUT ACCORDING TO THEM, THEY NEED TO CHARGE TO MY CREDIT CARD AGAIN FOR THE INSTALLMENT PLAN AND AGREED TO REVERSE THE 1ST PAYMENT IN 1-2 MONTHS TIME. I'VE BEEN WAITED FOR 2 MONTHS BUT STILL NO ACTION TAKEN. I CALLED UP THE BANK FOR ADVISE AND I FOUND OUT THAT TRUE FITNESS DIDN'T PLAN TO REVERSE FOR ME. I'M TOTALLY UPSET AND FELT BEING CHEATED.KINDLY ADVISE IF I COULD TAKE ANY LEGAL ACTION AGAINST THEM. THANK YOU
joc January 22, 2010
Leave me alone.
""Monday May 2, 2005
Wee redefines True Fitness
BY SHILING WOON
TRUE Fitness and Yoga Centre founder Patrick Wee has a passion for encouraging Malaysians to experience the value of living through a healthy and balanced lifestyle.""

What a joke after reading this phrase... if they want people to get healthy and balanced life... please stay away from people.. that's healthy!

Being pushy! Not tolerate! Not understanding! is their principles. Why am i saying this? Because before joining the fitness club..everything is promised by the consultants but at the end after signing up the contract then the contract is just a paper.. and the flowery words has been forgotten... When people want to quit from true fitness.. then the branch person in charged not allow by saying that can't and giving a lot of excuses. I was pissed off that day but stay calm and before they deduct my credit card i already cancel my credit card and they can't charge me. But they keep on chasing the payment. Wow!! sounds like I am owing them a living.. the 2 months have past and I have avoided their calls and emails because i know they are not understanding since i spoken to them before on the phone. I know i have signed contract, but other fitness centre do sign contract too.. but hassle free if they decided to cancel their fitness. But True Fitness is abit weird just like the "ah long" = sharkloans. Just that my case I didn't loan any money from True fitness but just signing up the 24months contact. So this so called sharkloan got license and they call for lawyer to sue the people if the people is reluctant to pay for the following month.

I have talked to the person in charged, the person in charged reluctant to help and insist me to make full payment. I was pissed off that time and just nodded then walked out from True Fitness. From that day (Nov 2009), I never stepped inside USJ 10, True Fitness. Then nightmares(sharkloans) come! Call me..call me... email...email me.. non stop.. Once i have picked up the call.. I said I am not joining anymore... the sharkloan(caller) said if you are not joining you still have to pay.. because no excuse that after you sign the contract and not paying us. Then i say i wont pay then keep down the phone. The calls keep haunt me for 2-3 mths. Then Law Letter posted to my house. After i read it, I directly threw inside the rubbish bin, I know i can't ignore this letter, but i just want to talk to higher post person in charged and not those unauthorized person... cause wasting my time.

I felt guilty too.. because before joining the club the consultants will hand some forms to fill up..those forms are to filled up the contact person & number meaning that to introduce people to them. And i have filled up 3 forms, 1 form consists 30 contacts.. and i have gave them 90 contacts. And in return they pay me this. I really disappointed and want to tell all my friends in facebook about this True Fitness "Good sharkloan job".

Jo
October 15, 2008
Bad Service
My name is Gurdev Singh. I have recently joined your club in Jaya33. I need to record a complaint about your service. I feel your staff are very ignorant towards customers. I was promised many things but as soon as I joined I have not seen anything happening.

My membership card is still not with me. I am still using my receipt. My starter kit is still not with me as your club actually ran out of starter kits. It is such a joke. I told the membership consultant to organize a session with the trainer and he said he will call me back in 5 minutes. He did not.

When I went there he told me to go see this trainer and he will help you. When I when to meet the trainer he had no time at all for me. He was just rushing and sounded like pushing me away. He tells me go and tell the membership consultant to call me and I will arrange it for you.

WHAT THE HELL IS THIS? Is this customer service? I joined your club because I find it nice and your people were extremely nice to me when I first walked in but now you people are treating me like I am your trainer or membership consultant’s secretary that I have to go around asking them and passing messages.

I find this as a very bad start off with your club. I signed 24 months contract with you and is this how I am treated. I want a reply on this email ASAP or I will take things to the right channel.

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