True.com

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true.com

True.com Reviews

Frudi June 27, 2011
A total rip, and a waste of natural resources
Filled with people who send automated messages. I have a rather narrow set of requirements (I'm disabled and don't travel well any more) and live on the Alabama Gulf Coast. I'd keep getting messages from people 1/3 my age (I'm 64) or from somebody in Maine who wants to "meet for a cup of coffee".I spoke to a representative who said he'd narrow the search parms - never happened. When I tried to cancel my membership, my credit card was charged for two more months, because you have to call another company completely to stop those charges. A total rip, and a waste of natural resources.
Emirnee May 3, 2011
They charge your account for some $50.00, after 4 days still waiting for my refund
Claim to give you a three days free trial, was not interested so I have canceled it a few hours later, then charge you account for some $50.00, after 4 days still waiting for my refund.
jjj618 February 10, 2010
Deceptive Practices & Poor Customer Service
True.com is by far the worst internet dating experience I've ever had. It is a complete scam!! Stay Away!! They send you automated winks to pump you up and keep you going. They send you automated emails with the same intention. I'm not really sure if any actual human viewed my profile and actually contacted me. I also doubt if any of my communications were taken seriously by the people I sent them to because they are also getting the automated winks and emails and eventually you stop taking them seriously. On top of this, they tricked me to sign-up by advertising they were a christian dating service and in reality, they were no different than any other service. With the emphasis on "christian dating", I would expect more disgression and filtering and higher quality. It was terrible.

I also feel completely tricked and cheated too: I'll start by saying, yes - I failed to cancel within the 7 day free trial - I called 2 days late. That said, they wanted to hold a gun to my head and charge me a full $65 since I tripped into the first full month 2 days. After a lot of arguing with a robotic, pre-programmed "floor manager", she refunded $45 of the $65 but I still got dinged $20 for a completely useless "free 7 day trial".

Never, ever sign-up with True.com - of the 4-6 dating sites I've tried, this is by far the lowest quality and is definitely a scam. Beware!!
catarino January 17, 2010
false billing
I canceled my account about a month ago or maybe 3 weeks and you are still taking money from my account. I have contacted my
attorney and ask that he look into this problem. Your stealing money from me and I want it back, or Iwill be forced to take legal action
as soon as possible. I would like a response as soon as possible.
LUIS FUENTES December 25, 2009
$.i want my money back
the company take money and i never talk to the company to take my money and i want my money backand i dont want excuse because i never talk to take noting $49.99-$4.99-$9.98 and never talk to take no money
Grubert October 11, 2009
Phony site
It's 3:00 a.m. 9/20/07 and I paying a credit card bill online, when lo and behold, an unauthorized transaction has taken place on 9/10/07 for $53.29 and another unauthorized transaction on 9/14/07 for $10.18. Who is the perpetrator?

True.com! I successfully cancelled my membership on 2/2/07. The site was not working for me, no problems when I cancelled. The customer rep was very courteous. So, what is this company's' problem! This is illegal in my book. I will notify my credit card company today and take care it on that end and then I'm calling True and I'm not a happy camper about this.Here it is 9/20/07.

I don't know who this company thinks they are, but this has ticked me off royally! This is going to be real interesting to see what they have to say about this! There is no excuse what so ever for this to have happened! Yes. I am extremely agitated over this and who wouldn't be.
jasonlee October 5, 2009
billed for something I didnt order
I just put 200 on my card. then today my account balance was 140. I was billed from true.com. I looked it up on net, its a dating service. I do not use and dating service. they are ripping me off. I dont know where they got my card #. Any way I complained to them that I want my money back immediatly. I have purchased no service from them. thats 60 bucks. I got bills to pay. I am angry. please help and get my money back.
Domino863 August 5, 2009
Unauthorized charges
Beware beware! Somehow they got a hold of my credit card number and charged me for service. I have never visited true.com or signed up for an account with these scammers. Beware! Check credit card for unauthorized charges every day!
Jessica May 5, 2009
Bad service
rue.com claimed to be giving me a free 7-day trial period. When I went online ond day 5 to cancel and clicked on this link: To cancel your subscription CLICK HERE.
I was redirected to another page, and clicked on another link, ( No, Cancel my membership ) thinking that I had cancelled. I continued to receive emails, and on the 10th day, went back online to cancel again. After going through the process again, and getting to the final page, I read through the whole paragraph about how they were dissapointed to see me go, etc. It was then that I realized that at the end of the paragraph, in smaller font, there was a statement that I would actually need to call to cancel. After calling and speaking to a representative and a manager, I was told that I would be charged 49.99, because I called 2 days too late. I was very dissapointed with the deceptive links, and feel cheated.
Helen January 6, 2009
Unauthorized charges
I used True.com only on the free trials, and I would usually get it called in before they charge my card. Well this past time I got real sick and my trial had ended and I never got them called in, I mean who thinks of that when they are sick???? Well they charged me the $49.99 and well that was my rent money they took out of. I called and complained about how they took money out of my account, and I wasn't able to call in to cancel before my trial period ended. I told them I was pissed off, and wanted my money back that is my rent they took out they are getting ready to put a single mother with small children out on the street. I got them although still hesitant to do so to refund half of what they took out, but they absolutely refused to refund the whole thing. Because they do not have a refund policy. Well I got the half back and told them to never send me anything ever again, they have lost a customer forever, and if they do proceed to contact me further I will file a claim on them for harassment. They have not sent me anything since this incident, not even a invite for anything. I do not recommend using this site, they do not wish to help you out, like others have said they prey on the single and lonely.

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