We purchased a Trutech Model T-1000M from Target and cannot load music files to it. there are no instructions or drivers available for XP users. Totally ridiculous wait times when trying to contact the company. We will be returning this "garbage" to the retailer!

My son has had the MP3 for not even 2 months. He told me that he pressed the on button and goes on but none of the songs show up. When he plugs it into the computer it doesn't show the file that all the songs are in. I didn't keep the receipt because I didn't think that it would be this bad. I am very mad and so is my son.