Over the last 2 weeks, I have been inundated at all times with sms's saying my account is in arrears. My installment is R40 I have paid R200 via the internet as I normally do. Please go back and check the history of my account and note that for a nearly a year it was in credit balance of R81.38. Perhaps you should pay me credit interest yet I am still being sent sms's saying my account is in arrears despite me having phoned the call centre 4 times asked them to make a note on the system and stop harrassing me. I faxed my bank statement to show proof of payment which they now cant find? I phoned again on Monday morning after getting another sms over the weekend and got told the system is down someone will call me back. They came back on line at 09:13 I phoned at 12:00 after no one had called me back. I am now extremely annoyed, dont bother apologising or try and keep me as a customer - carry on wasting your money and resources for R40 and whilst you at it close my account please . I told 2 of the call centre operators to do this but obviously it is not done. I am not interested and you obviously need my R40 so badly - go after the big fish instead.

I bought clothes at truworths in December, two of the items were torn after 3 times of being worn, i took it back to truworths and I was told that damaged goods are not exchanged after a month, it is on the receipt, I asked the old lady (I think she is the manager) where that is on the slip as i had a recent truworths slip she never showed me and she left it, i called the head office and they said I should return it, I went back and the lady still refused. That same week i had bought a shift for about R350, just before i wore it I realised that there were stitches that were coming out, i took it back to the Glen Mall and explained everything and i showed them the ones I had bought at South Gate and they exchanged everything but they gave me a hassle until I told them that I heard phoned the heard office and they advised that i should return everything to them. Now yesterday I was wearing Pants I bought at truworths begining of winter, I had a shock of my life when my husband who was walking behind me asked me why my pants were torn, when i checked yes they were torn not by anything but it was just poor quality!!! Truworths is selling us poor quality clothes at expensive prices.