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IngI96
November 17, 2009
Cheating comsumers
I saw a advertisment for sensa on the computer that looked good, and they said try sensa free for thirty days and if it doesn't work send it back for a refund so I did, I called them to cancel after two week and the rep said to give it a little more time and then if it doesn't work call and cancel, so I gave it a little time and it just didn't work for me, now I take care of my mom who has alzheimers and it keeps me busy, anyway I forgot about calling and cancelling the sensa until I got my credit card bill, then I called them right away to cancel sensa and they wouldn't let me they said it was because it was past the thirty days, I told them what happen, and that I still have the product in it's original package ready to be sent back to them, they still wouldn't refund my money, I told them that I never authorized that charge of $98.72 that they never sent me anything reminding me that the time was going to be up in a few days and that they were going to charge my credit card, which put me $109.00 over my credit card limit. I think they are unfair, and they take advantage, they take advantage of someone forgetting or something, they would not return my money!!! It is unfair, what does it matter if I return it then or now? it has been sitting in a box I only used barely any of one container there is still another one unopen. THEY ARE MAKING ME PAY FOR A PRODUCT THAT DID NOT WORK FOR ME !!! And they say they guarantee the product will work, and it didn't for me, so I should get a refund on just that, their guarantee!
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