Tshwane Municipality

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Category: Miscellaneous

Contact Information
Ga, South Africa

Tshwane Municipality Reviews

Drotskie March 8, 2011
Wrong Billing of R30 000
We have more than one account number linked to our property which is a panhandle stand and they billed us for the previous account numbers. We sold property and property cant be registerd as Tshwane is stating we owe them R30 000 for someone elses account numbers. After various mails to all relevant parties NO one comes back to us to solve the problem and we cant continue with the sell of the property. We URGENTLY need assistance here as Tshwane is just incompetent to deal with any issues
October 19, 2008
No Service received on cancellation
Emails were submitted to [email protected] on 29 September 2008 for the cancellation of services to rented property as the lease contract expired on 31 September 2008.

Subsequent emails were sent on 01 October and 11 October requesting feedback / confirmation that services were cancelled and the outstanding balance settled against the R800+ deposit paid. In order for the letting agency to return my deposit of R3500 for the rented property, proof is required that this bill was settled in full.

To date, no communication in any form has been received from the Tshwane Municipality to even confirm receipt of request.
February 25, 2008
Incorrect Meter billing
Tess Whitlie
Account Number 5002229836
185 Hay Street
Brooklyn
Pretoria
0181
Telephone: 082 566 4944
email: [email protected]

YOUR REFERENCE 500240968

RE: INCORRECT METER ALLOCATED TO ACCOUNT 5002229836

Dear Sir/Madam

I am in receipt of a final demand for non-payment for account 5002229836, erf 000728, namely 185 Hay Street, Brooklyn, Pretoria.

I would like to inform you that I have phoned your offices on two occasions, and been to see a supervisor on one occasion, and was issued with the reference number above. (500240968)

My current electricity account is allocated to Meter 95-2234. This is incorrect. This Meter belongs to my neighbour, Mr Jacques van der Merwe, of 187 Hay Street.

My current water has not been allocated with a Meter number.

The correct Meter numbers for my premises are as follows: Electricity - 89/3023, Water 4755.79

I would like to once again, request an Inspector of the Municipality to visit the premises of 185 Hay Street to sort out this mix-up, and refuse to pay my account, until the correct meter numbers have been allocated to my account, as I do not see why I have to pay for my neighbour's electricity.

I was informed by your supervisor that the Meter Inspectors would contact me, so that I can show them exactly where the correct Meter for my premises is positioned.

I am happy to pay for electricity and water that I have used and which have been read from the correct meters. (Electricity - 89/3023, Water 4755.79)

Your urgent attention to this matter would be appreciated, as I would like to get this issue resolved as soon as possible.

Yours sincerely

Tess Whitlie.

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