TSM Movers Ltd.:
- Improperly explained and misrepresented their insurance policies before the move began
- Almost completely destroyed our downstairs stairwell while moving a couch
- Overcharged by several hours (i.e. charged when no work was being done)
- Movers exhibited unprofessional, unethical behavior
- Office agreed to accept complaint, but later lied and said I had submitted my complaint too late