complaints presented by the Bureau.
Complaint Closing Statistics
The following grid displays the number and responses to complaints over the last 36 months:
No. of Cmpl Type of Response
4 Making a full refund, as the consumer requested
2 Making a partial refund
5 Agreeing to perform according to their contract
0 Refusing to make an adjustment
3 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned
14 Total