Hello, Last week I was checking my emails on g-mail and there was an ad serves ad stating Receive a GUARANTEED $2, 642 on your next Federal Tax Refund!I used Turbo Tax last year so I thought why not check it out knowing that it was probably untrue. It was just a link to Turbo Tax.


After thinking about it I got really mad knowing that I was not the only person that was duped. This is not a fair practice and companies that use this type of marketing should Be fined the maximum. The economy is bad enough without big companies scamming people during tax season. This is wrong and I think the people should know a bout Turbo Tax and the scams they Try to get away.

I filed a complaint with the BBB of Silicon valley, home of Intuit Turbo Taxes parent company.

I've used Turbo Tax for 4 years. The first two years worked out fine since I could transfer all of my stock and bond info into the program automatically. Last year I received a notice from IRS saying that the income I reported on my 2008 return was inaccurate. I contacted Turbo via e-mail (no human voice to talk to) and was told I had put the information in wrong. I did 08 return again and informed Turbo it was a glitch in their program and I wanted to be reimbursed for the interest I owed the IRS as well as the charge for purchasing their faulty program. NO SATISFACTION I just received notice from the IRS on my 2009 taxes whereby the same exact problem has occurred and I owe IRS plus interest. I agree that with all the complaints against this company a class action lawsuit should be filed, and I don't say this lightly as I don't really believe in suing your brother. In hindsight I should have checked Turbo taxes figures but that is not what I PAID FOR. I put my trust in this company to be fair and accurate as they advertise if they were in error I could expect my purchase refunded. This is the first complaint I have ever lodged against any company or person. BEWARE CONSUMER DO NOT USE TURBO TAX. I've written a letter to the IRS NOT TO ACCEPT returns from this company AND HAVE ALSO CONTACTED MY INVESTMENT COMPANY TO STOP DOING BUSINESS WITH THIS SHODDY OUTFIT. They could never reimburse me for the fear, aggravation, frustration, and hours spent trying to settle this issue both with the IRS and Turbo.

I have my taxes done at H and R Block every year. This past year my 17 year old daughter got her first job. I showed the representative her W-2 wage and income statement from 2010. She indicated that she didn't make very much money $4, 400 to be exact and that she she would get a full refund. I went on the IRS web site and clicked on e file. The IRS had several free programs. I clicked on the Turbo Tax web site and the Turbo Tax showed a full federal return. Turbo Tax then calculated the Minnesota state taxes and it showed that she owed $90.00. I was a little surprised so I went back and put the information in again. Still $90.00. Not a lot of money to pay, but my tax agent told me should should get a full refund. I decided to do her taxes manually both federal and state using the standard 1040 from. My calculations indicated that she was due a full refund. I went on the Irs web site and clicked on E file. I selected another company I put in Tax Hawk. The calulations showed a full refund on both state and federal. I submitted my return through Tax Hawk. I don't know if they have problems with their software...Heads up.. Try a couple different online taxes services before submitting your return..

T.T. prepared my taxes last year (2008) and put in that I paid $2, 189.083.00 in real estate tax. Their software did not catch it, I did not catch it (as this is what I paid them for) and the IRS did not catch it. I was refunded $4200 back and now received a letter from the IRS that there was an error in my 2008 taxes, and that I now owe them the $4200 back plus interest and penalty. I called TT and they gave me a site to file a complaint, but it is a non-existent place to go file a complaint form.

I am Disability Pension, I have $12, 000 in Pension and only one thing to deduct, Rent $6, 000.00 so you can see that I am poor and not qualified to do income taxes. I purchased Turbo Tax, the basic and choose Interview method, which was easy, you just answer questions. But my life and welfare depend on the $330.00 refund that I get every year without doubt. The rent I tried to enter by overriding F3 and it still came up Zero and Zero refund. If I did not have a friend who told me that I needed to manually go into the forms section and tick off something that said I had rent to deduct. I would have submitted this and got no refund. There will be millions of people in my situation and maybe REVENUE CANADA knows about this and purposefully does this so unsuspecting people get no refund that may pay for necessary items in an already poverty situation. It is pathetic. I was online for 25 minutes with INDIA with someone who could not even understand me. I called some long distance place that I could not afford either to try to explain this to them. The software is defective. The interview should say, tick here if you have rent to declare or property tax credit. In my opinion. This is complete robbery and CANADA REVENUE AGENCY IS PROBABLY IN ON IT.
PATHETIC CRAPPY GOVERNMENT THIEVES.