Dear Dr. Temel Kotil
General Manager of Turkish airline
I am Dr Nabeel Bani Hani From Jordan, I was used Turkish line From Amman to Istanbul on the flight number 813 in 19 June 2011, then I travelled from Istanbul to Izmir on the flight number 2320 to ABD-Adnan Mender Airport, When I reach Izmir I took wrongly baggage the same characterization of mine and when I reached the International Agriculture Research and Training Center to participate in the Course on Sustainable Management of Soil and Water Resources. I surprise that baggage is not mine then I told the responsible person in the Training Center to back me to the airport and fill a claim about that mistake. When I reached the airport I filled a claim about that and the employee told me that I can keep the other baggage even another person who may be also took my baggage wrongly make a claim for that but till now no one come and fill claim for this baggage. I was kept the baggage at administration office of training center. Also, I asked employee in the office of information and losses to found the address of the person who own this baggage. After the employee search she only found name of that person without any address or phone number. In the same time we found another name with phone number hang on the baggage and course coordinator (Aylin Cilik) called that person who told her that he has no idea about this baggage (I do not know his name and phone number put on the baggage???????).
Please help me to know, what is the right way I can follow to get back my baggage because all my needs are present in this baggage? Also, I believe that employees in Turkish airline can found that person through his Identification number or through his passport number because till now he not come and fill claim about his baggage.
Note: I fill a claim with reference number: ADBTK88843/19JUN11/1402JMT
My Name in the Ticket is: BANIHANI, NABEELMR
My address in Turkey (Valid to 1st of July 2011 to the end of this course) is: International Agriculture Research and Training Center, Menemen/Izmir/Turkey.
The coordinator course mobile (her name Aylin Celik):+90 537 455 7757

My address in Jordan ( I will be valid after 2nd of July 2011 after the end of course): P.O Box: 639 Baq'a 19381 Jordan Mobile : (+962) 777749843 or +962 797630701 Fax: (+962) 6 4726099

Please give your answer as soon as possible about compensation for my lost baggage and my luggage also what can I do with baggage I took wrongly.

Flying from Dakar to Bangkok via Istanbul with Turkish airline, the flight was delayed for two days due to to a carrier defect. For the note a similar carrier defect took place while flying from Bangkok to Dakar.

While waiting at the airport for the carrier to be fixed, food was offered to coach passengers whereas business passengers were left starving in an empty lounge.
When the cancellation of the flight was announced, passengers who could speak Turkish or were friend with the Turkish Airline ground staff were re-routed on other flights. Despite being Star Alliance gold and business passenger I could not get any service and was told that all the seats available on alternative routes had already been granted to other passengers. Strangely, when inquiring at other companies desk business seats were available all the way to Bangkok. Apparently Turkish airline has not yet understood what a gold status Star Alliance member is. They clearly do not deserve to be par of the alliance.

in Dakar the passengers could speak Turkish and were friend with the ground sta