On 23rd March I ordered a halogen oven online from TVDEALS they took payment of £44.99 from my account on the 24th. after two weeks of non-delivery, I emailed them a query, they replied that they had a delay with shippers. Since then nothing has happened.

I sent them a further two emails asking what is happening, and asking for my money back - no response. I have since sent them a recorded delivery letter asking for my money back, same thing, no response.