TV DVD World
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Category: Entertainment
Contact Information London, England|Greater London, United Kingdom
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TV DVD World Reviews
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October 3, 2008
won't refund money - defective DVDs
Sent defective DVDs. Won't refund money.
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August 25, 2008
Videos
Talk about the ultimate scam. I ordered the DVD "Get A Life" as a birthday present for my husband and the next night received an urgent phone call from my credit card company informing me that fraud had been comitted on my card -- someone was ordering numerous items online with my credit card number! This was the only place I used my card in over two months so I am absolutely certain they are responsible. My card had to be cancelled (which I had since 1985) and now I have to clean up the mess created by ordering from this so-called company. Someone needs to go after these people -- the damage left in their wake is so unbelieveably unfair!! I AM FURIOUS...
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July 29, 2008
Missing DVD & can't get in touch via phone or email
I ordered the complete television series, "Wings" and received it in a couple of weeks. First off, I was surprised that these appeared to be copied (pirated) dvd's. I suppose that may have been in the description on their site. If so, I didn't see that. Anyway, it was supposed to be a 25 disc set. I received discs 2 - 25. I immediately attempted to email them at the email address on the card they provided with the order. Within minutes, I received a bounced back email stating that the server will try again. The next day, Sunday, I received a failure notice. Monday, I began trying to call them. Naturally, I have to call them from my office. And as a previous complaint has mentioned, I was placed on terminal hold. The same music playing repeatedly. I tried at various times during the day on Monday and tried to email them again. Once again, the email came back with failure notices, 4 or 5 notices actually. So now I sit on hold again with the terrible music playing in my ear.
I suppose I should ask why would you even enclose a card with contact information if you can't be contacted?
On top of all this, I haven't checked the DVD's they sent to see if they're functioning. I suppose that I may be entering a separate complaint if they don't work.
Does anyone out there know if there's a way to contact this company? I don't want to return the DVD's (as long as they work, which I'll check later), I just want to get disc 1. As a paying customer, I really don't think that's too much to ask.
Please help.
Glenn
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June 6, 2008
no order ever received
I tried to make purchases in Dec from TVDVD World. Granted my credit was not charged but I never received any items. I received several emails stating the order will be processed in 5-7 days. That was the last I hear from them. Today I emailed them telling them to cancel all orders as I think this company is bogus.
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June 3, 2008
Defective DVDs
DO NOT PURCHASE FROM TVDVDWORLD.TV. I placed an order on May 5 and printed off the confirmation. That paper is the only communication I ever received from this company. I sent a total of 7 emails - all unanswered. I have called 3 times and the last call I was on hold for over 27 minutes! Of the 15 DVD set, 6 DVDs are defective. They offered me $30 USD. Nothing else. And told me it was a once in a lifetime offer. I never plan to purchase from this company again so ... But I must call back in 3 days to check on the refund.
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April 23, 2008
pirated dvs
i purchased the set below
Order #: 222095
Order Date: 2008-04-02 21:33:00
Products:
ITEM: 1X Hawaii Five-0 The Complete Television Series On DVD USD$ 68.99
Shipping: USD$ 47.99
Price: USD$ 116.98
it came today in the post and i cant beleive what i was sent.
i have checked each dvd to see if they work and i found the following.
This special Hawaii Five-0 DVD collection also includes custom artwork and episode guides to help you find your favorite episode at anytime
there was no guiges inside and the disks were not even labeled properly as some printed off the edge.
they are not even dual layer dvd's for the amount of episodes on them and the picture quality is poor.
a number of the disks have fine scratches on them.
vol 1 disk 3 does not play.
vol 2 disk 8 is blank disk
vol 2 disk 9 is blank disk.
vol 2 disk 10 has cartoon network on it, no hawaii 5 o.
vol 2 disk 12 is blank disk.
vol 3 disk 15 has old movies on it, no hawaii 5 o.
vol 3 disk 16 is vol 2 repeat dvd.
vol 3 disk 17 wont play.
vol 3 disk 18 is vol 2 repeat dvd.
vol 5 disk 27 is falcon crest, no hawaii 5 o.
vol 5 disk 29 comes up with tv logo's going across the screen taped off the tv at home.
these dvd's are not genuine copies and are pirated copies.the blank disks are the sort sold in the supermarket.
as this set is totally no good i would like a refund please.
i am contacting you first so to see if we can resove the problem and hope that i dont have to go down other avenues.
NOTE
We guarantee all our merchandise is of the highest quality. Rest assured that when doing business with TVDVDWorld you will always receive exactly what you paid for!
Return Policy:
30 day 100% Unconditional money back guarantee!
yours andrew fisher.
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March 29, 2008
DVD order placed and not delivered
Hi,
I have recently placed an order with TV DVD World, and have had a number of emails from them with regard to the DVD not being in stock, and that I can cancel my order. However when I have tried to cancel my order I cannot do so.
I have tried calling the number on numerous occaisions but cannot get through to anyone.
My credit card details were provided and payment has been made, but I understand that this company has scammed a number of people.
Is there anything I can do to get my money back?
Kind regards
Lena
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