TVAddicts
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Category: Entertainment
Contact Information
United States
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TVAddicts Reviews
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Graber
October 15, 2010
Sells junk
I waited for months to get the DVDs I ordered. They finally arrived and I found out very quickly that they were junk. Most of the DVDs will not play. I tried unsuccessfully to contact TVAddicts. Once they have your money, fogeddaboudit -- they're finished with you. Do not use these people. You WILL be disappointed. This was my first experience with being scammed. Since then I always check for reviews before purchasing anything on the web. After I purchased DVDs from TVAddicts I read several TERRIBLE reviews about these people. My advice: always do a review check before buying.
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mngirl7782
March 3, 2009
scam company
If you have ordered from them and they took your money but never sent you the merchandise, dispute the charge with your credit card company. It was surprisingly easy (just send them a link to this website!). It worked for us. They got us every single penny back. It makes me so mad that this website somehow still is in business!
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October 7, 2008
poor quality, no service
Bought defective DVD's - no service
Did you know that if you purchase something with a credit card, your credit card company guarantees satisfaction and can refund your money and charge it back to the offending party. If they won't meke the product right or ignore your complaints, you can get your money back, with or without returning the product.
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July 24, 2008
Beware customer
This is a company to be wary of. On June 10 I ordered a set of DVDs--"Car 54 Where Are You (the TV show). The only place I could find them was TV Addicts. I ordered using my Visa card. Later in the day I got an email saying the "card didn't work, to use a different card or try again, or contact the credit card company. I tried the card again--it is valid and isn't over the limit or anything. The same message--card doesn't work. This morning, I get two emails--the card worked and I was being shipped TWO (2) OF THE SAME DVD SET! I called the 800 number and got some Indian named "Jeff" who (though he couldn't speak English well) told me that "Yes, the orders are through and are shipped!" I told him I had contacted Visa earlier and that both had been charged to my account and I wanted one removed. He said he would do that. Later today (June 11, 2008) I get two emails saying the orders had been shipped. He told me that they had contacted the Canadian post office prior to shipping, that it was a standard procedure. I said I only wanted one set, he said he would "take care of the problemo!" He told me to call back "July 2" to check the status of the order--Three weeks from now! Okay. That's fine.
THEN--AND THIS IS THE KICKER--I GET TWO EMAILS SAYING THE DVD SETS ARE BACK ORDERED! UN-FUCKING-BELIEVEABLE!!! So I call the 800 number again, sit on hold for about seven minutes...then (you guessed it) Jeff answers in his inimitable broken English. I explain things. He says remember what he said "that morning: wait until July 2 to call!" I said I would not wait--he told me TWO HAD BEEN SHIPPED and now the order is back ordered? I go to the email sent me and clicked the "cancel and refund" hot button and get a message that "the refund option is not working--that I would have to call customer service!" Jeff says the request to cancel the one order is "pending" and that I should be patient and that the "orders have been shipped"--despite what the emails said!
I WOULD NEVER--NEVER ORDER FROM THESE IDIOTS AGAIN--NO MATTER HOW GOOD THE DEAL SEEMED TO BE!
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July 23, 2008
Rip-offs and thieves
I recently bought a DVD collection from a link I was given. I bought the complete series of the show Third Watch. When I got to season 2 I started having a lot of problems. 2 episodes have stopped working (one 1/2 way though, another 3 minutes into it!) and I have been unable to get them to continue.
THEN I realized that between 2 of the discs, there are TWENTY TWO episodes missing. One disc ends about halfway though one season, and than the next disc starts half way through the next! I don't know how they could have messed up this bad when making the DVDs (22 episodes!)
So of course, I emailed them telling them all these problems and I told them I want to return the product and get my money back! (You can not return an item from them until they give you a specific number, or something). I emailed them ions ago! Shouldn't they have emailed me back by now?! I emailed them again and still nothing. I mean, I spent over 100 bucks on this show from them, and they will not email me back! What am I suppose to do now?
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May 1, 2008
They lie to consumers
I ordered a set of DVDs from TV addicts (aka dvd craze; they operate under several different names as well). Several of the discs wouldn't play at all, and all of them were damaged to some degree. I contacted them and they promised to send out replacements. Never got them.
I contacted them again, and they said the set was out of stock. It was, however, still available on their website! I contacted them several more times, and each time they reassured me they would be sending it right out to me. When I directly requested a refund, they ignored that e-mail, and I haven't heard from then since. It's been over a year now, and I realize I have been taken. I took a risk and bought the set from another online dealer (it cost about 1/2 as much as the one from dvdcraze had cost), and it has been WONDERFUL!
The dvdcraze set is worthless, and I no longer hold out any hope of them replacing the discs or refunding my money. Just wanted to warn other people to be wary of these sites, and keep in mind, they have several different aliases, but their sites all have the same phrases, so it is possible to tell which ones are owned by this unethical group.
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April 14, 2008
Fraud and dishonesty!
Ordered a DVD series of Witchblade and d*mn was that a mistake!! All they did was take some really old grainy VHS tapes, copy them to DVD and ship them out with all sorts of promises... 100% guarantee high quality, great customer service, etc., etc!!! They only are in business to steal from people because anyone would know this product is very below standard. They play games with promises of refunds and/or replacements they know will never come to fruition. One of their ploys is continuing to lie about your 'replacement' being on back order!!!
It's sad to see how these idiots have cheated people internationally as well as here with my fellow US citizens. For us, they hide out behind being a Canadian company and out of the reach of US laws. And now ---- I fear buying anything from Canada because of this and I'm sure there are many Canadian companies that are very respectable. I just know I will never know having had this experience!
Perhaps some Canadians will tire of this behavior and push for laws to govern better business practices. To all the great Canadian businesses... I apologize.
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March 25, 2008
Poor bootleg dvds!
I ordered the tv series rescue 8 for a relative and upon its arrival realized he had been duped. The discs were the poorest quality knockoffs i have ever seen. It looked like someone sat in front of the tv with an old movie camera and filmed it.The discs are obviously burned copies someone did on a dvr. The website has no contact info other than a number that is bogus. I assumed my relative had ordered from this company and that they were reputable. DO NOT give these maggots any business.
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March 8, 2008
Wrong product, pirated dvd's!
I ordered dvd's and received the wrong dvds in a pirated format. The dvds actually had the t v stations logo in the lower right hand corner of the screen the tv station puts in during the broadcast! They were terrible quality and was made from t.v. broadcast!! At least they edited the commercials out! The number on the credit card statement was disconnected and the other 2 "customer service numbers were generic answering machines!! They have a slick web site but these appear to be terrible quality pirated copies.
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February 28, 2008
taken £ from my account and months later have still recieved no goods
tvaddicts seems to have disappeared and tvdvdworld has appeared with the same website
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