I wish I had seen this site before I ordered. We got the DVD's we ordered from TV Addicts, there was an extra $5 charge that wasn't listed anywhere on their site, but I got that taken off my credit card. The cases were all broken, they promised to replace the whole set - and 6 months later, nothing. There is no way to contact them, either.

Both these company's are the same, and by what Ive now seen are just a bogus site. They seem to specialize in those DVD,S that are hard to get. Well they certainly are. They don't reply once they've taken the money, only to say your order is out of stock.
Surely you don't operate a viable business like this. I seem to have kissed goodbye to my £80 Although I have stopped my credit-card and looks now like I wont have to pay the bill as they've frozen account while they investigate. How are they allowed to continue to trade when similar complaints have been made as far back as FEB 2006. This is just a warning NEVER TO USE EITHER OF THE SITES. DVD avenue / TVaddicts.

I ordered the Sisters series dvd through tvaddicts in July 2007, they were very quick to ask for payment and accept it. I then emailed for a confirmation on my order and never heard anything concerning that, they then emailed me and told me it was a very popular series and it was on back order and would be shipped as soon as possible. I keep emailing them since then asking what was happening,eventually they gave me a bogus tracking code for Canadapost which i followed up on and lo and behold Canadapost had no record of it.

I did get hold of them a couple of times via Livechat on their website,with them promising that the dvd is on the way,but all the emails were worded the same time and time again.

Two people have contacted me via emailing concerning this company,telling me that they had the same experience and with advice and this is how i found this site. I have filed a compliant with Canadapost, i stated that i wanted them to know that this company was false using their name, as of yet i haven't received any news back. I also contacted the credit card provider,told them the situation and they said that the time lapse was too long and they couldn't help me.

I have all copies of correspondence with tvaddicts.

I ordered season 5 of the series Gunsmoke in August 2007 and still have received m order. Whenever I get a response they say it will be shipped out in 2 weeks. But I am still waiting. They do not respond to my numerour e-mails and phone calls

On October 21, 2007, I ordered a DVD set from TVAddicts. I have not received it yet. I called them three different times and have left two messages. I have not heard from them. Each time I have called I get the answering machine even though I call during their office hours. Also, the charge on my credit card bill from them is $6.14 over what they indicated they would charge me when I placed the order.

Definitely do not do business with this company. I sure am sorry I did.