In December we orderd two separate orders from this company. They promptly took our money and we never received our orders. We attempted to contact them over and over. Live chat and emails. They always responded that our orders were on backorder and would ship the fallowing week. This went on until almost February and then we requested our money back. They refunded 41.00 out of over $200.00. Is there anyone who knows a way to try to recover our money? Help.