I ordered the Sherlock Holmes (BBC) complete set. Everything was going okay until they sent me a two set DVD set of the Johnny Cash show. Of course teh order came from China and there is no mail return and one would have to be able to read Chinese to figure out the bill. Seems to be a shame and unfortunately it was a birthday gift that has now passed. There must be a way to complain to our commerce department to put a stop to them. We need a true Internet Police that could ban any Web Sites as this one. They will continue to miss-lead and rip honest folks off. I'm going to see if my bank (Morgan Chase) can track them down and charge them back, if anyway.

I made a purchase on tvdvdcollection.com on Jan 11, 2009. It is now Feb 3, 2009 and I have yet to receive a comfirmation that my product has been shipped. The site said it would be processed and shipped within 3 days. Anyway, I looked at my check card statement and they took my money out on Jan 12, 2009. I went to the site to track my dvds and it said it was still processin so I called the number on the bill and it was disconnected. I sent two emails to their customer service and have not received a reply back. I then contacted a number on their site that says to contact for billing questions and the company I reached said they are not afiliated with tvdvdcollection and I needed to call my bank, which I will be doing as soon as they open in an hour.

This company is a complete fraud! Placed an order for first 4 seasons of LOST their featured DVD Box Set on 1/15/09 and all I received was a nice WELCOME Email and confirmation of the $78.00 charge to my credit card. After not receiving the promised "Confirmation of shipment Email" within the 3-5 day time frame, I attempted to make contact repeatedly sending emails(6) over the next 7 weeks with no response. Finally receiving an email from the now Infamous Megan Belvedere - "Oh, we are so sorry, but your shipment has been unavoidably held up in Customs". WHAT BULL!
I have now received another email, just 4 days later, from Ms Megan B. stating "Regretfully due to the sad state of the economy, we are forced to close our doors". WHAT A SUPRISE! Although they further state that you will receive a full refund(in the 4-6 week waiting period again) if you have placed an order and not received your DVD Box set as of yet, I'M NOT HOLDING MY BREATH!
Is there anybody out there who has had a good experience with this company?

On the 10th January 2009 i ordered the Disney 100 years of Magic Dvd collection. $350 australian dollars was debited from my credit card on the 12th jan. i received an email on the 19th Jan stating that my order was being processed and I'd receive my tracking number in the next 3-5 days.

I still haven't as yet received anything, not even a response to my numerous emails (almost one a day) regarding my order. the website is still up and running and i can still log into my account and view my order details. i have been on forums and found that I'm not the only person that this has happened to. The website has currently got listed new boxsets for February.

The owner, whose name is Megan Belvedere needs to be caught and thrown into jail. The address seems dodge as I've looked it up on google earth and there is a photo of a derelict house. the phone numbers aren't legitimate. i have reported the website to the internet crime complaint center. something needs to be done. its hard for me because i live in australia.