I ordered a dvd set from them, was unhappy with the quality, and asked them for return instructions so I could get a refund. I've contacted them by email ([email protected] and [email protected]) and phone (778-282-8099) but can't get anyone to answer me. Their website tvdvdmania.com promises 100% customer satisfaction or a full refund.

ordered Cheyenne dvd collection on Jan. 1, 2009. I have emailed seller several times about this order. I received dvds, they came from China! They are very poor quality. I have attempted to contact tvdvdmania.com;they have no address where you can ship dvds back; no telephone number, no way to contact them except to e-mail them on their web site. So far I have not received a response to my emails. They say satisfaction guarenteed; they say you can get refund if you are not satisfied. However, they do not respond to emails. I have already contacted my credit card co. to dispute charges. I have also cancelled my card;j better to be safe than sorry. I will continue to pursue this matter until I hopefully get the refund.

54 disc set of Little House on the Prairie.

a poor copy plus 2 discs missing.

no recourse. STAY AWAY.

Dvd's are inferior quality and are simply homemade copies in homemade packaging. Phone number on credit card receipt is temporairily unavailable and emails have not been responded to in an effort to return for credit of $101.78. This was a holiday gift and, as such, has caused me much embarassment. At the same time I ordered the Raven series from the Legenday Heroes site and received authenic, professional dvds. Never have I ever experienced such a fradulent product or have been unable to return for a refund or neglected to receive a response. However, it seems I am one of many in this particular instance. What recourse do we have?

Hi, I have ordered the hope & faith dvds from TVDVDMania and cannot get any response looks like another scam, its terrible they get away with this, do not order from them.