I purchased The Love Boat "Complete 9 seasons". Below is what they advertise, and what they sent me-beside it.

All 245 Uncut Episodes 9 Seasons on 16 DVD'S - I received 75 sporadic episodes, seasons 1-5 on 19 DVD's


Excellent video and audio quality - Not even close to excellent quality! Picture and sound are very, very POOR!
100% in chronological order - Oh, they are in somewhat of a chronological order, with 2/3's of the episodes completely missing in between and after.
Commercial free and unedited - You can see the TV Land logo in the bottom corner of most.
This box set includes all 16 DVDs with Custom Artwork. - 19 DVD's with 1/3 of the advertised episodes.
These are brand new-the backs of the DVD's were all scratched-I had to wipe each one with an alcohol swab before I played them!-, in stock and ready to ship-then why does it take 17 days to receive? On sale for a limited time.