My daughter ordered two articles on the internet web site on March 15th. They charged her credit card twice on April 11th for $99.99 each. The articles have never been received. At first she was able to talk to someone who said they would be sent tomorrow. Later on only a full voice mail when trying to call them. My credit card company has all the information and is investigating.

They are not a member of BBB as their site shows, in fact the BBB says they are not a good company to deal with and they could not even contact them.

I was looking for the Listen-Up device on Google to give as a Christmas gift as well as an additional one for myself and, unfortunately, chose this site. The first order (online) seemed to go well but when I got to the end of the order process it showed I had placed two different orders totaling four devices. There was no way to cancel the second order online so I called the number and again spoke with "John" (a fellow with an East Indian accent) and he assured me the 2nd order would be canceled. Long story short, all four devices were shipped to me and charged to my credit card. I faxed "John" my credit card statement proving I'd been charged for the 4 devices and have since then called the phone number probably 100 times (no answer - guess they have caller id). Meanwhile, my statement due date was right around the corner and, also unfortunately, have paid for all four of the things. Don't want to send two of them back as I'm sure that will be the end of that. Wish these people could be stopped!!!