TVsDepot Reviews
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Oliver
January 6, 2009
Bad service
Terrible to do business with. No customer service after the sale whatsoever. TV broke down and I was informed that if we dont have the box (after 6 months) they can not repair the unit. Then tried to sell me an Extended Warranty ?? This only after 20 calls and ZERO call backs from them. Can you say sleazy?
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lsnhc
December 14, 2008
liars, scam artists
We ordered a flat screen tv from them on December 2. Their website advised 7-8 day delivery. After 13 days and numerous attempts to get information regarding our order, we were told yesterday that it would be shipping on Monday. Today, following up on this, after being "on hold" for more than a half hour and being hung up when I first started to complain, we were told that the television was "on back order with the factory." This was obviously a lie, as I would be quite sure that there was no communication between the manufacturer and tvsdepot on a Saturdy or Sunday.
Avoid this company regardless of how enticing their prices might be. The fact is, you will not get what you ordered!
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September 30, 2008
Awful company
I am totally unhappy about the orders that i recently placed for a camera. They have added useless items which are good for nothing as a promotional offer and charged about 20 dollars as shipping cost. This is totally unethical practice and i recommend not to shop at this company and rate this a company as worst of all. This company needs to be banned and some legal action has to be taken against this company. I have had the worst ever experience shopping with this company.
Please if it TVSDepot you make it a point not to buy even for free...
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September 23, 2008
Fraud and cheating
I have never dealt with any company as rude and disrespectful as TVsDepot.com, also known as FotoConnection.com - They have a sneaky but obvious tactic, they advertise the item you want at an incredible low price - then give you a call within hours to "confirm" your shipping/billing address... RIGHT!!! - What you get is a sale pitch to purchase other items. Bait and Switch at its best!! I'm still waiting for my item in the mail. BTW, if you want rude customer service, call them and you're sure to get a fix... The minute they pick up you get someone who couldn't give two flying fingers about what you're calling them for!! Aggravation comes with a price, and that's what you pay as a discount with these people!!
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July 8, 2008
Overcharge
As many before me, placed an order and then received an e-mail to call the store. I did, and I was asked or pushed into buying an extra battery for $30. I received the invoice for $154.99, but the credit card came to $194.99. Received the camera but not the extra battery. When I called to dispute the $40 overcharge and no battery, I was told that the camera does not come with a battery, then I called again, and a sales person started calling me names, "you are very troubled person". It is my very first problem with the on-line shopping. I guess I was lucky so far.
Please, please, please do not ever buy anything from TV's Depot, they are cheap but you'll pay dearly for that.
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June 3, 2008
Dishonest and not trustworthy
Ordered HDTV, cables, extended warranty, and was supposed to receive a complimentary HDDVD player. Six weeks and 4 phone calls later I still do not have the cable nor DVD player but instead am being asked (after the 4th phone call) to pay additional shipping. During the first 2 phone calls I was told that the cable and DVD player would be shipped from different warehouse, explaining the delay, and that the item would arrive at my place within a few days. During the 3rd call I was told that I would have to pay an additional $19.xx shipping to receive the player. During the 4th phone call the customer service was very unprofessional (rude and aggressive), while I stayed calm (I am still proud of myself :). I will not buy from TVsDepot again. They are dishonest and not trustworthy.
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June 3, 2008
Stay away from them
I attempted to purchase a Panasonic camera from TVsDepot. The website disclosed that the camera was in stock and would ship within 1-2 business days. Three days later the status of my shipment still said "order received". I called and was told the camera would ship "today" Two days later I called and was told that since the camera I ordered was the "Chinese model" that it was backordered. I told that representative that I needed the camera for a gift and wanted to cancel the order. He promptly said OK and hung up on me. Two weeks later, I still trying to get my credit card credited back!!!
Beware...There are too many reputable companies that do business on the web to deal with, rather than using TVsDepot. Saving $5-$10 is not worth the risk!
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April 29, 2008
Bad service
We bought 5 Canon Powershot A 650 IS cameras and TVs Depot. They lied to us many times! They sold us warranties that didn't cover what they said they would.
They also told us that we would get cleaning kits for all of them and we only got one. We later called them and they didn't have our recorded conversation.
They won't believe us and said they would send us five SD cards. We will see, ya right. This is a scam we are lucky the cameras work.
We spent almost $2000.00 and they treated us really terrible!
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