Two Of Us

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Category: Services

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United States

Two Of Us Reviews

Brad888 June 27, 2011
Horrible Customer Service
This is my experience with Two of US. Being single I was wondering what they were like in the area of match making. So their web site and on the phone they refuse to give prices $3, 000-$10, 000. I expected their cost to be high but without knowing I felt why not. By no means am I interested in spending this much on dating. After she (Mira) reviewed me she gives me the price. I say I would like to think about it, Knowing I was a 99% no. She then begins to put me down and give me unsupported facts, and based on their 20 question quiz (made by some unknown doctor) tells me the reason I am divorced is because I am cynical. Their sales model is apparently to belittle people that don't sign up right away until they do. After realizing that I just have to get up and go I say "I can't believe because I want to think about it you start yelling at me" She then replies "You wasted my time and yours". I left having to laugh that she can sell anything and that she actually matches people into relationships. I would never recomend people to go there unless it is your last hope.
alarmed June 1, 2011
Fraud
I to fell subject to the sales tactics used by Lynn at the Grand Rapids, MI office. Embarrased to say I went to the office after numerous telephone calls to get me there. I had been in a traumatic accident, still on crutches and told Lynn I was on medication. I obviously was not ready emotionally or physically to date. I didn't even finish the paperwork before Lynn took me in an office and made me feel like I couldn't choose the right type of person. I realized after about one hour of returning home that I had made a huge error in judgement. I called right back and begged for a return of my membership fee. I was lead to believe that this might happen but asked to wait and call back the next day, that after thinking about it I would change my mind. I called back the next day and then Lynn accused me of really "reaching" for an excuse. Truth is that after 7 weeks I had not been out of the house. I was on tons of pain medications, muscle relaxers and anti-anxiety meds to deal with my injury and isolation. I was told "we never give refunds". I called the CA office and was told the same. I spoke with Ethan D Baker attorney for Two of Us who has been quoted as saying the company tries to assist with complaint. Mr Baker asked for my medical records and led me to believe I would get a return. Nothing happened. The office staff refused to speak with me, they even offered to start sending me introductions and I hadn't even completed the paperwork. My attorney sent a letter asking for my file and return of membership fee and they never even answered him. I did get an email from Mr Baker saying I was not getting a refund that the contract was clear. It certainly wasn't to me in my medicated state. I even had a physician statement. Baker is out of CA, I live in MI, so I have to pursue legal action in District
court, this could get costly. I will never use the service. It's hard for me to believe that our local and state governments don't apply buyer's remorse to all states. A 3 day window to change your mind would have helped me. I would love to learn how to start a bill and get a law passed for consumer protection. I am so ashamed. I wonder how the people that work there can do it. I also wonder how this Toros Yetenkian lives with himself. He is supposed to be a star college basketball player, must not have been that great, also read he is a civil leader for an armenian community, how would you like a leader like that. I think a class action lawsuit is appropriate, looking into how that works when more than one state is involved.
In a normal state of mind i would never have went to this appointment, I never spend that amount of money and have years worth of year end Visa statements to prove it. I'm building my case and hope to go to court. I wish you all luck.
EllaZ March 18, 2011
fraudulent and deceitful company
HUMILIATING EXPERIENCE
"Two of Us" in Encino is a deceitful and fraudulent company. They charge you tens of thousands of dollars for nothing, use manipulative methods to make you sign the Agreement with them, never deliver services and never return the money. They take advantage of desperate lonely peiple, suck them in, then abuse and harass them.
They should be stopped and punished because what they do is criminal. Please join me and contact me at [email protected]
I'm Suing Two of Us February 2, 2011
Unscrupulous business practices
I recently got on the internet to find out more about this horrible company and was shocked to find out how many people went through the same thing that I did. We need to band together, people. I am suing Two of Us because they literally cheated me out of $9, 500. They used the same tricks on me that they used on you. Taking your credit cards to check your credit limits so they can figure out how much to charge for their service, calling your "future date" while you're in the office to convince you that you should sign the contract, telling you that you can't cancel or saying that they never received your cancellation, telling you that they are sick and they can't talk about it now, then wait until the cancellation period is over before they call you. Don't give up the fight. You have three years to file a lawsuit. We have a growing group of people who have been scammed by this company, and we are not going to give up fighting for what's right. E-mail me!
johnboy49508 January 20, 2011
Ugly Women/ No Women
These Jokers are definitely scam artists please be careful. I was matched with 7 women over a six month period. 4 of the seven were attractive. I consider myself to be a very young looking 57 year old man and asked to be matched with women that were 45 years old or younger. Three of the women were over 45 and one was even 51, clearly violating the terms of my contract with them. I could have done better at a bar. When I complained, nothing was done to correct the situation; I continued to get old women.

Over and above all of this, it took them 6 weeks to get me my first match. When I was in their form of an interview (interrogation), I was told I would be dating by the following week. This was a horrible experience, I was also told that I was "very matchable", but I only received 7 matches over 6 months with nothing but old ugly women. Wish I could get my money back.
Method April 2, 2010
Bait and switch scam
PROMISES TO PROVIDE MATCH MAKING SERVIES, BUT DELIVERS NOTHING, EXCEPT BUT TALL PROMISES. HAS HAD COMPALINTS ON RIP OFF.COM AS WILL.

THIS COMPANY SHOULD BE INVESTIGATED FOR A POSSIBLE CLASS ACTION LAW SUIT.
Photolady7 March 17, 2010
Fraud presentation..get nothing for your money as promised
After being on one site one click let me to "Two of Us". Superb marketing gal makes promises they have NOT fulfilled. They charge everyone different prices depending on what they think they can get. This is personal match making where after filling out 3 pages of preferences, they never read it. I beg you not to be taken in by this firm which uses several corporated names. In detail, everything I asked for was NEVER received. I could do better in a market! It is an expensive lesson I am ashamed to admit I fell for. They LIED in every way to all my questions. Not once in over a year have they sent me a match that would be even close to my preference. The first person lived in Whittier which I told them was too far from me. THEN, the second person they sent me was ALSO in Whittier. My concern was if there data base had people that fit my preferences on a 3 page form. They lie about not having photos as they take a poloraid before you leave. The info they sent you about the person is at most 3 lines. Unfortunately I missed the 2-day cancellation period. It is an expensive lesson and PLEASE do NOT fall for they highly skilled marketing people. Anyone interested in filing suit... I'm on board.
micky_xoxo_baby January 27, 2010
Company won't refund deceased member's children 11 months of a 12 moth contract when he unexpectedly was killed
Hi, my name is michelle saettler and i am a 19 year old sophomore at montclair state university. I am taking a news reporting course and have learned that reporters duties include "uncovering and exposing injustice". I am asking you to listen to the injustice that has been done to my family.


My father, william saettler was killed in a motorcycle accident on may 31st 2009. He was divorced from my mother and raised my brother (16)and i in out childhood home in west milford. Lonely, he entrusted the services of "Two of US" a service which matches you with potential soul mates. He paid 1, 500.00 to this service a month before his death. It was one year of service and there were NO refunds allowed. My father had no will, and no life insurance (and a 200, 000 mortgage left on our house). My single mother has rented out her condo and is currently living with us and paying the bills on a one salary income. Any bit of money helps us. So i contacted "Two of Us" to see if they would refund us for the 11 months of the service my father didn't get to use (roughly 1, 400.00). Joyce, the manager of the local branch, was nasty to me and said she would not give us any money back, that the contract is set in stone. Their attourney is ignoring me, and so is the receptionist when i call. I tell her my name and she says there is nothing the company can do. How can this be legal? the people there are so cruel to me on the phone and have no hearts. They won't let me speak to the corporate side of the company or the head of it himself.How can they keep extra money for a service that wasn't fully provided. This is no ordinary incident. I feel the contract should be breached in special circumstances like these
October 30, 2009
Has any one successfully sued?
I can relate with all of the complaints on here. I find it sad that an employee of Two of Us can come on here and "try" to defend what she does and then stoop so low as to criticize customers. Question for you is just how do you sleep at night knowing you are robbing hard working professionals? Are you seriously proud of what you do for a living?

To all the customers that innocently fell for this because they had the "Audacity of Hope" in trying to find a companion and put trust into this Company - has anyone had luck with getting their money back by either suing or going through the BBB? I would greatly appreciate it if anyone can share their experience with that before I go that route. OR can we file a group lawsuit? I am really thinking the "database" that they make you believe they have truly does not exist. I am in NJ and went through the Bridgewater office. Thanks much and good luck. It is comforting to know that others fell for this because they were trusting but I feel sorry for all of us for being scammed.
Helen P July 10, 2009
scam, pressure
I went on line and completed a form and by end of day had a call from "Two of Us". The person that called me was an idiot. She was clearly out of her element when I started asking her questions. I thought the process sounded like a crap shoot and when I asked what the price range was I was advised they don't tell over the phone because they don't know if I would qualify to join. I advised that I give auto insurance quotations (I own my own Insurance Agency and I give out quotations without knowing if the customer qualifies). I stated that I did not like high pressure sales which is why they were demanding me to come to them to get a price range. I told her I was not interested. Then I looked up the reviews and boy am I happy I declined. Yikes. Also Table for Six is a massive scam. I told Table for Six that they had too many complains and I was not interested. She called me a name and hung up. Avoid at all cost.

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