I received a notice of debt collection from Tiburon Financial LLC and I am disputing the validity of the “so-called” debt. The Acai Berry Breeze product was never received. I ordered the supposedly “Free Trial Offer” for $4.95 on Sept 21st, 2009 and when the $4.95 showed up on my Oct 13, 2009 credit card statement, with description of “Two Step Weight 800-380-9957” (which is a differnet name from the web site where I ordered the product. I quickly called the company and informed the person I was talking to, that I did not receive the product. The person, said they would send it again and I said “No, please cancel my order” They supposedly did that for me. I still have never received this product and don’t want it. I was really surprised to receive a debt collection letter from Tiburon financial 7 months later. Any other company would have sent a payment request or statement many months ago. Two step Weight has my address and email, but failed to notify me of any payment due. I called Tiburon on April 24th, when I received the letter from them and spoke with a representative and disputed the claim. I then dug out my Oct 13, 2009 credit card statement and called “Two Step Weight “ and spoke to Calvin, explaining this issue. He said I did not read the fine print in the Terms and Conditions statement and that I owe the $83.95 for a product I never received. He offered to send it to me and I said “No – I do not want your product”
I went on line and found many letters from other people that have had this same experience . Seems like fraud to me. I am filing a complaint with the Better Business Bureau and USPS, as this seems like mail fraud to me.