TWX*Magazine

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1 stars
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Category: Entertainment

Contact Information
225 High Ridge Road - East Building, Stamford, Connecticut, United States

Phone number: 800-927-9651

TWX*Magazine Reviews

playbak December 5, 2010
Misrepresentation of fees
This is the "Free Magazine" scam. I hesitate to call it a scam because what they do is legal. Their methods rely on the small print and the consumer's inattention to deal details. It may even be buried in your credit card application. Essentially, you agree to 3-6 months of magazines for free, after that they have permission to use your credit card or debit card number to charge you for a years subscription. You may not even know you've been hit because the charge may not show up for four to six months. Once hooked, they make it very difficult to contact them and cancel the order. It usually appears on your credit card as "TWX*??????, where the question marks are some kind of code. Sometimes there will be a phone contact, but good luck with that. I found on this forum that you can go to this website to cancel the account:
https://www.magcustomerservice.com/wss/050983/home.do#top
Be persistent. They make you guess which magazines you have and really put you through the ringer as you may have multiple magazines split between different subscription IDs. I was successful with the first magazine, but the other two were on a different order. I had to use another browser to start clean and find the other order. They put a cookie on your browser that locks your inquiries into one order. If you start clean you can look for the new magazine. There may be several on one order ID. If so, they will let you cancel each in turn without too much hassle. They will give you a cancellation number which I suggest you print out. Give it a go.
TIM522 June 7, 2010
THEFT/FRAUD
ILLEHALLY OBTAINED MY CREDIT CARD INFORMATION AND BILLED MY ACCOUNT FOR $95.00 WORTH OF MAGAZINES, AFTE CALLING AND NOT ANSWERING OR PESSING NUMBERS ON THIER AUTOMATED LINE I GOT A LIVE OPERAYOR. FORCED TO CANCEL AND DEMAND REFUND, THAY STATE THEY GIVE A NOTICE BEFORE BILLING, THIS WAS NOT TRUE.
Joseph A. C. February 17, 2010
Fraud Charges
TWX*MAGAZINE charges of 46.00 were discovered as a pending transaction on my Debit Visa card! I DID NOT authorize these charges in no way! I called my credit union and got a contact phone number, contacted TWX*MAGAZINE and after a long wait, got a human on the phone, they didn't have any info. on my charges, asked my name, address AND Visa card number!?!?! What the heck?! I decided to give them my number, he found me and said it was charged due to a magazine offer after a survey was submited, witch I never did. he said it was for Time Magazine, 1 yr. sub. ...he said sorry, I will cancel the order and your visa card will be refuned in 1 - 3 statements. fine. we will see. I then called my credit union to cancel my Visa Card ASAP. What a pain. ...Just wanted to share my experence with you all that have fallen into the same trap by TWX*MAGAZINE. I wish somehow they would be put out of buisness, this is fraud and a crime!!! Thanks for your time and comments. Joe - Los Angeles, CA. - 02/18/10.
four96 January 29, 2010
unauthorized billing
I am apalled at the fact that for a second time my credit card is being billed; unauthorized billing for product never even recieved
Mary Deaion January 4, 2010
Unauthorized billing
I ordered several magazines some time ago and understood it was 6 months free trial for a small amount.
Now they are billing my card number to renew them.
I did not authorize this.
Please help me get this resolved.
Thank you,
Mary Deain
Demon April 20, 2009
Unauthorized billing
I was charged twice for $27.00 on my debit card. When I called on this, they show it was for a magazine Vermin. They did agree to take it off and cancel my subscription, but they only showed one charge. I reported this to Bank of America and the other $27.00 was taken off. I alerted my bank as to this transaction, but am still not sure how they got my debit card number and my address.
Tired of Fradulent Companies January 23, 2009
Fradulent Charges
I was charged, on my visa card, 4 times on 1/23/09. Charges were $24.00, $18.00, $29.00, $22.00. I tried calling the company at the number I found from the complaints board. I was taken through an automated process that asked me if I wanted to cancel (something I didn't request) I said yes, then it stated that 15 months of magazine would be sent to me and if I didn't cancel at that time charges would be made to my account. At that point I got on the phone with my bank and had to cancel my credit card and file fraud on the account.

I am baffled that there are so many complaints regarding this company yet they continue to operate as a business. My next step will be to file fraud charges with my local police department. Now whether this will be acted on or not we will soon see. Also, I plan to speak with an attorney to see if there is anything else I can do. These people need to be held responsible for stealing credit cards numbers and charging accounts for their magazines.
Megan Kott December 11, 2008
TWX*Magazine 800-607-9869
I have multiple charges to my account for a TWX*Magazine 800-607-9869. I have no idea what that is. I have not made any purchases of any TWX Magazines to my knowledge. I googled the name and it turned out many other people have been charged for the same thing. I would like to complain about this company. It's either taking money that doesn't belong to it or scamming people.

Thank You.
October 13, 2008
stealing money from my account
They keep stealing a ton of money out of my account... how they got my debit number is what I want to know. Something needs to be done about this fraud.
June 8, 2008
Unauthorized withdrawal
Two unauthorized withdrawals appeared on my bank statement - making my account overdrawn. I'm 86 years old, living on social Security, and this scam is absolutely ridiculous. Where do I get this money back to my account? I have complained to Wells Fargo Bank, and they will check in to it, asking if I want to prosecute. We shall see.

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