Ty Ty Nursery
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Category: Lifestyle
Contact Information United States
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Ty Ty Nursery Reviews
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skal
June 14, 2011
Lousy service
Ordered two crape myrtle trees plus 2 yuccas. None survived.. Had to wait all winter for 4 dead plants;. Called to complain to customer service, and got hung up on 3 times! Talk about rude? They really should be shut down due to their lack of business ethics!. No one should have to put up with such lousy customer service". Hopefully more people will read and avoid this company.. A man named Russel was the man who hung up on me?. Can't believe they actually can get away with being this arrogant! Not worth the aggravation, disappointment, and most of all, your hard earned dollar'. In other words, They Suck!
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Yo Mama
May 15, 2011
Unprofessional & unethical
Consumer Beware! When one receives a box with no package/ship label, RETURN IT unopened, immediately. Requirements for plant replacement at TyTy: return your item(s) in the original box with shipping form. The form had been ripped off my shipment before arrival; which makes it impossible to return the contents, I now know. & who keeps a shabby, wrinkly cardboard box around for months? Hence, I will not receive a replacement even if I wanted to pay the shipping for the return and the new arrival. Always check review and heed advice if there are many complaints. 1-2 expected, more than 5 reality.
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RalphNader318
April 5, 2011
Rips you off, contacting Visa for resolution
Ty Ty Nursery has a website at http://www.tytyga.com appears at first glance to be a reputable plant nursery. I placed an order for several plants, and received half of my order, with no explanation why the other half did not ship. The FAQ tells you that the other half probably did not ship since it is not dormant. When you try to call them at "(888)811-9132 from Monday-Saturday." you get no answer. My advice is to use another more reputable Plant Nursery. I did not do my homework first and am having to call VISA to get a credit issued.
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SomeKindOfLiar
February 8, 2011
They Think I'm Some Kind Of Liar
I recently received my order from Aaron's Farm Nursery (a.k.a. TyTy). I had ordered 4 bareroot trees and only received 3. The one I was missing was the LEAST EXPENSIVE of the bunch. When I tried to explain, THEY DIDN'T BELIEVE ME! I got the run-around from several different people with an accusatory tone. EXCUSE ME? Why would I call and waste EVERYONE'S time if I didn't have a problem? Wow. Bottom line, I had to get a reimbursement from my own bank. Too bad, because I have ordered from them before and received a decent product. GUESS WHAT? "Bye-Bye, TyTy!" You've lost my business. Too bad you don't know how deal with your, uh, customers. Oh yeah, that's right, you know, those people who allow you to earn a living in the first place? DUH!
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Hoot7777
February 3, 2011
Not what i order
Order 7-8' fuji apple tree, came in a box less than 5' tall top was cut but was less 1/4" across the cut. no way was tis tree ever 7-8'.call tyty but to no avail.DON'T BUY FROM TYTY -A WARNING.
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MASDR
December 25, 2010
Paid for 15 gallon magnolia, received only 3
I purchased a magnolia tree in August from tyty, received in December after several phone calls. Paid $190 for a 15 gallon, received a 3 gallon, which is listed at $25. Vendor requested pics to be emailed, which I now can see is a stall tactic. I will dispute with cc company.
Try someone else.
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Thomas
May 13, 2010
I'm out $495 plus the labor to install
I don't remember where I found them but thought they had great prices and seemed to have a good understanding of what I was looking for. Too bad I didn't check them out first. I ordered 30 Cherry Laurels from them and they arrived when they said and looked fine, so fine I was dumb enough to order 30 more within a week. Unfortunatly, the 2nd batch were half dead wehn they arrived. I told their advice and planted them all. With-in 3 weeks most of the plants were drying up and all the leaves were falling off. With-in 2 months all but 2 plants were dead, even with perfect growing conditions (rained 2 days a week for the first 3 weeks). For more proof before I ordered from these clowns I ordered 100 Privet from a different company ($50 total). Since this order arrived around the same time I threw these in the ground around and between the Cherry Laurels. When I say threw them around I mean I moved some dirt and dropped them in the ground. I didn't water and add anything to the soil. Within 2 weeks almost all of these had started to bloom and are doing great. I guess I will not waste another $150 to send these back and hope they send me some more soon to be dead trees.
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GemS93
September 28, 2009
Avoid them
I ordered a fig tree, as an anniversary present for my wife, (her being greek, and 4th anniversary being plants/fruit
Email confirmation had no contact details, no order number, no tel#, nothing, no way to get in contact with them, and no way to track the order
after 2 weeks of waiting, i emailed them to check on the order,
after 1 week, they reply with order has been cancelled,
This was for an anniversary present!!! am now scrambling to find a replacement.
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