TyTy Nursery Reviews
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DanD12
November 9, 2009
Poor nursery stock
I paid $33.95 plus $12.73 shipping for a Stuart Pecan tree. The "sprig" I was sent never really leafed out in the Spring. When I called to complain...I was told to give it a "couple of more weeks". It eventually got about four leaves that promptly died! It was just not a good, healthy tree to begin with.
I mailed the tree back to the nursery..at my expense...and was told I would be required to pay $20 MINIMUM for replacement plant postage (more than I paid originally). As a senior citizen I just do not have this kind of money to throw away. I trusted this nursery because it seemed like a small town type place you could trust.
My husband is an agronomy major and knows how to properly plant a tree. It was given EVERY chance for survival and good care and watering.
I just told myself to forget this matter, but it has bothered me ever since. Nurseries should be made to stand behind their plants at THEIR expense! Perhaps I can help someone else to avoid this website.
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Upstanding Citizen
June 12, 2009
Terrible Business
After waiting 3 1/2 weeks for my Windmill Palm with 4 phone calls of long holds and personal who shifted blame among nearly never presently staffed departments, one of which even told me the item was shipped??? I was finally told the item was not in stock they do not know when it will be and yet they still offer it on their site. This business is shady at best. They claim their normal course of business is not to send email confirmations with shipping info or tracking numbers. Whaaat was I thinking, there are plenty of reputable nurserys online, even Amazon.
I am so untrusting of this establishment I have put my credit card on notice of future scams or charges.
The nursery at TYTY
What a waste of time.
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June 26, 2008
Sent me wrong items and didn’t acknowledge complaint
I ordered RED azaleas and dogwood trees from TY TY Nursery. They sent pink and did not acknowledge my complaint. I sent 2 letters, my cancelled check and photos of the pink flowers. No we have a red tiled swimming pool with nasty PINK flowers around it. It looks awful. Unfortunately, with flowers you can’t see the colour till they bloom, you wait all spring and they bloom a different colour than you ordered. VERY disappointing. If I rip them put and send them back, I risk never seeing my money or new plants. What’s a person to do in this case?
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