u s cellular
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Category: Services
Contact Information Roanoke, Virginia, United States
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u s cellular Reviews
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CaptRon15
May 17, 2011
Fradulent Charges
I have been a customer with US Cellular for 10 years. I recently discovered that they were billing me $9.99 a month for what they described as a third party vendor. They said I must have subscribed to this vendor in response to a text message the vendor sent to my phone. This is BS, I never solicit or subscribed to anything or anyone through my cell phone. The vendor, Bid and Win Inc., told me that it was actually another vendor doing business as Mobile Media Soluctions Inc. that was recieving the subscrition payment from US Cellular and that they, Bid and Win, could transfer me to that number. After being transfered and going through the prompt menu and waiting for a customer represenitive The same person answered the phone giving the same name as the represenitive from BID and Win. I reconized his voice and immediately told him that he was the same person I talked with from Bid and Win. He denied this which is a blatant lie. I could not get any useful information on how they came to be billing US Cellular for services I never authorized; nor a refund from these theives.
In my opinion, US Cellular is in bed with these crooks and are financially compensated for collecting the booty they steal from US Cellular customers. Be Ware!!!
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Vicki Fancher
October 14, 2009
horrible service, rip off phones, false billing
U. S. Cellular are the biggest scam artists! We were sucked into their service by the supposedly low fees. In the first month the phone went bad but instead of telling my teenage son it was a recalled phone they made he pay cash to get a new phone and told us we could not cancel our service because we had damaged the phone. This was all within 3 weeks of getting the service. In a two year time frame we had to buy phones, of course they never were warranted, some were rebuilt in store where we had to pay cash. After enduring 23 months of service so we could complete the contract my sons phone was stolen. We we notified U S Cellular they said because it was so close to the end of the contract we would not be billed for that service. Approximately 6 to 8 months later I started to get collection calls. They said the phone wasn't stolen and that I not only owed for the last month but for the crazy cancellation fee. Three years later after I thought it had been resolved I am getting collection calls again on my cell with a number that I had for over 10 years same provider.
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lovebirds695
February 16, 2009
chages
i hlad charges on my cell phone that i didn't do, i like to know how i can get them to quit billing me for this
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