Reserved a full sized car online for 10 day trip tover Memorial weekend to visit elderly mom in small town 40 miles from Orlando. They tried to make me pay $8.95 a day for "loss of use" insurance - even called my Ohio insurance agent to see if my policy covers. Agent advised this is a scam - no policy covers this - large rental agencies don't even try to recoup legally. I had to argue and sign a waiver to rent without this "coverage". Car they gave me was totall piece of sh___ - had been wrecked - front bumper scrapped and hanging crooked, side light cover gone, AC barely cooled - but I was in a hurry and tired of aguing. Had car 3 days - got parking ticket - cop ran the plate and left note on ticket that plates were expired and the 06/11 renewal sticker did not match the plate! I call the location I rented from - they will do nothing unless I drive an ILLEGALLY tagged vehicle back to them! I called Hwy Patrol - they said if I got stopped I would be PERSONALLY ticketed for expired tags. USave still would not do anything. I spent 6 hours next day driving this crappy 2007 Dodge back to them - getting shuttle to airport - renting another car and driving back to mom's. They lied and said people steal the decals - since the decal was current showing June 2011 this makes not sense - especially since officer said this decal did not match the plates. They are playing switchy switchy with the decals so they don't have to renew plates. BEWARE!! Pay a little more and use one of the big guys. Oh yes counter staff act like they are part of the Russian mob.

I booked a rental online for $101, but when I got there it went up to $148. This place is a rip-off! I have always used Thrify Car Rental, but my husband wanted to use U-Save because of the online rental price. I was against it from the start. I should have listened to my gut feeling. When I got there I was asked if I wanted to purchase their insurance, I said no thank you. I was then told I had to purchase their insurance or pay a $250 deductible. Now because we have full coverage on our cars we usually don't purchase the additional insurance offered by the car rental places. I told the desk person this at U-Save but he told me I still had to buy their insurance! So against my wishes I purchased their insurance. Now to the car we were given. It was Chevy Aveo. This was the worst rental car I ever rode in. The engine light kept comimg on, the trunk was hard to open, the rode like it needed an alignment BAD, it did not ride smooth at all. The car ran like it was ready for the junk pile. I wouldn't trust to drive their cars to the beach either. My advice to any one who is considering renting from U-Save, rent from Thrifty or Enterprise. Oh don't let me forget to tell you that U-Save will charge you an additional $75 if they have to do more than a light vacuuming of your rental after its return. The problem I have with this is, what do they consider as a light vacuuming? So what you are forced to do is get their car cleaned before you take it back. They gave me a measly 10% VIP coupon for my next rental from them! That won't happen! One more thing, online it has rental location GSP, but you have to dial customer service from the airport for a shuttle to the rental location. These were to lazy to come and pick me up so I had to catch my ride to GSP and have them take me to U-Save's location! Like I said, worst rental experience ever!!!