Uban Chrysler

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Category: Automotive

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United States

Uban Chrysler Reviews

Oduyelle July 20, 2010
Very disappointing to purchase from this Chrysler and dealership
Our Chrysler Town & Country was purchased on Dec.10, 2006; on the night we drove home, we found that all the gages & displays were not working. We took it back to have it looked at, but service department was closed. Since that day, we had over 5 incidents of the same issue occurred, and each time their service would provide us a rental car, and after testing a few hundred miles, they said that they cannot find the problem, all was fine, and they were not able to duplicate the incidence. Only when I presented them with a few video clips I took of this issue when they said that they will put in a brand new cluster dash board altogether. This is after almost 1.5 month of having this van, missing hours of work due to dropping this car to be looked at, and having to move the baby seats in and out of rental cars so that they may service the vehicle, and getting nowhere by talking to the owners Chris, Rob, their service manager(s), and countless sales managers did anything come out of this issue. My family and I are very hesitant to take this car back, and is very disappointing at our decision to purchase from this Chrysler and dealership.

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