I ordered boots suppose to be original Ugg Australia boots in size 5 in Chestnut color with cream color buttons. When I received them they are rust color with brown buttons and very poor craftsmanship. They are not at all as advertised and since they are not the original Ugg boots they are definately not the correct size so I am stuck with them and now they are no longer on the internet and I can't contact them to get a return label and send them back. It is going to cost me at least $26.00 to mail them back to China. They are a product of F8008D imports and exports. They are a fradulent and inferior product. I paid $93.99 so they deducted $94.15 plus an international shipping fee of $2.82. The charge for boots was paid to vogue here.com which turned out to be a florist on the internet. Please let me know if this has happened to anyone besides me.

I stupidly ordered 1 pair of ugg boots from this website. The website looks legitimate. I ordered the boots on Nov.13, 2010 and received them on Nov. 18, .2010. I received the boots in a cardboard box and it was smashed, the boots came with a tracking number from the U.S. Postal service, the boots are totally fake and smell like paint thinner I don't know what kind of fabric they are made from but, I 'd be afraid to wear them because I don't know what the smell is and maybe it could harm you. On the website the boots were supposed to be $72.20 but when I called the credit card company I was charged $92.84 twice and $2.78 twice for an interest charge foreign transaction fee. There are no deals on real ugg boots, buy them from a real ugg retailer or you'll be sorry like me. I am going to file a dispute with my credit card company but, it's probaly too late. They wanted me to return the boots, they came from Shanghai, China and the address is in Chinese. I went to the post office they cant help me either.