I ordered boots from website on 1/28/2011 was promised delivery in 5-7 business days today is 2/12/2011 i have yet to recive them the customer care website dose not exist www.uggstoreshop@gmail does not exist they charged my card $123.00 money has been taken fron my card but no merchandise has been delivered.Even the tracking number does ntot exist with the usps service'

On 12/15/2010 i ordered a pair of black size 5 ugg boots for my daughters christmas present. I was charged 88.88 however they charged my credit card 92.07. I have not been able to get in touch with the company and I have never recieved my merchandise.

I PURCHASED A PAIR OFF UGG BOOTS FROM THIS COMPANY. THEY ARRIVED ABOUT A WEEK AND A HALF LATER AND HAD TO BE SIGNED FOR AT THE POST OFFICE. THEY WERE IN A BOX FROM SHANGHAI YU SWHI LI TRADING CO. IN CHINA AND HAD SHIPPED UNKNOWN TO ME FROM THE CHINA POST OFFICE. I BROUGHT THEM HOME AND TRIED THEM ON AND THEY WERE WAY TOO SMALL. THEY DID NOT COME WITH A PACKING SLIP TO RETURN THEM AND THE COMPANY HAS NO ADDRESS OR TELEPHONE TO REACH THEM. I E-MAILED THEM SEVERAL TIMES AND THEY TOLD ME THAT I SHOULD EITHER SELL TO SOMEONE OR GIVE THEM TO SOMEONE AS A GIFT.

I ordered a pair of black Bailey button ugg boots on the 8th Dec 2010 they finally arrived yesterday6th Jan 2011 and are a very poor quality, the lining is not sheepskin but a poor nylon fur which comes away in your hand when you touch it, and the suede on the outside is so thin. I have slippers from M&S that cost £15 and they are much more substantial than these boots. I wished I had found this website before ordering. I only ordered from this company because it was a secure website but when my bank statement come in the payment was made to www.Diggingshop.com. I emailed them and ask why they have deducted money from my card and guess what no reply.

I bought the UGG boots online, it's the www.usuggboots.com costs me 183 dollars, but then the boots turned out to be fake, and they actually come from China, instead of the US! I just want to get my money back and someone can turn this website down!