I ordered Ugg boots on 27 November. The money was taken straight out of my account but I have not recieved the boots. What can I do?

open seam on right boot on the inside ankle bone area

Don't repeat my mistake and be as naive-<br />
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Company claimed to have genuine UGG Sheepskin tall boots and eluded they are from Australia. My first clue should have been PayPal form online was labeled "Dragon Faith". Ordered boots online mid October, 2009. I had to email customer service endless times as to where was my order. I should note, my second clue should have been broken English on return emails. Always promising arriving soon. They had tracking numbers but hadn't in fact shipped. Order finally arrived end of November. Box destroyed, no packing slip, no return form. Nothing! Boots were knockoffs. Sheepskin outer shell, GENUINE IMITATION "something" inside but not sheep shearling. Correct size ordered but size runs really small. Needed to return.<br />
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Company claims to pride themselves on customer service...pleez!! They return emails but you can't decifer what the heck they are talking about. Broken English and nothing makes sense. Ultimately got instructions from them as to returning boots. Return address is Shanghai, China. If you live in the U.S, this has to go thru U.S. Customs with a tracking number. This number consumers CAN NOT track. <br />
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It has now been another month since the boots were returned. Niceuggboots claim they still have not received the return. Big surprise...<br />
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Morale of the story, if you have about $120 to throw away, order Uggs from this company. I've learned my lesson!

I ATTEMPTED TO ORDER A PAIR OF UGG BOOTS FROM THIS WEBSITE, BUT HALFWAY THRU THE TRANSACTION, BEFORE IT WAS COMPLETED, THE SITE FROZE UP SO I HURRIEDLY CLEARED MY CC INFO FROM IT, OR SO I HOPED!LATER I EMAILED THE ADDRESS THEY HAD ON THERE AND ASKED IF THE ORDER WENT THRU WHICH THEY REPLIED, NO IT HAD NOT, SO I ADVISED THEM THIS WAS GOOD AS I HAD CHANGED MY MIND.TWO DAYS LATER I RECEIVE AN EMAIL STATING MY ORDER HAD BEEN PROCESSED AND WHEN I CHECKED MY ACCOUNT, IT HAD BEEN DEDUCTED.**WAS SO PISSED!**TRIED TO EMAIL THEM BACK BUT NOW THE EMAIL ADDRESS IS INVALID AND THE TRACKING NUMBER THEY SENT IS UNHEARD OF! DOES ANYONE KNOW WHAT I CAN DO AT HIS POINT?? PLEASE HELP! SHARON SMART

I typed in keyword, "cheap UGG boots", this ad for Classic UGG's, came up for $80.

The whole transaction was weird. I should have been more aware. After finishing my order, I tried to go back in and review my order and could not. I tried to send info to inquire about it and some chinese girl's name responded to my email address. Like Susie Wong or May Wong.

I received a tracking order number a few days later and tried to copy and paste it.
It didn't work.

After funds were taken from my bank account I went in to review the delivery date because Christmas was in a couple of days.

When I went into my email,
all of the mails I received from the fraudulent company was gone from my mail.

Nothing showed up until about 5 days after christmas. I ordered on the 10th of Dec.
When I opened the package, it reeked of this toxic rubber glue probably what we read about in the news about the chinese and their shortcut methods to rip people off and causes cancer. Fake UGG boots alright.
The packaging only had chinese writing on it, no web address, no price, no return address. What a scandal. Those chinese are so amazing with all their fraud!