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Banana22
November 16, 2009
Terrible company
I purchased a pair of GHD hair strighteners from uk-ghds which are also ugg-mart on the 25th June 2009. The money has come out of my account that day and i have still not recieved these hair straighteners. i have tried several times to contact them and have had no response.
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Mvr
November 15, 2009
fake site
This website is a total farce as are many others. My mom ordered some classic tall uggs for my daughter and never received any e-mail confirmation. She paid through Paypal and the charge came through as "Hahashopping"- there is no way to contact these people. Beware if they only give a hotmail address, but even those giving our phone numbers are scam sites. There is no such thing as an Uggboot on sale!
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hhh715
November 7, 2009
FAKE FAKE FAKE
I ordered ugg boots from the website : www.uggcanada.com and it turns out they are FAKE!!! The website seems really legitimate, but the product came from an address in SHANGHAI CHINA, Xingren co ltd. HUYI GONGLU 2623 2-103
The response I got from them when I asked about a return policy is that they will exchange the boots for me.
Now I have to pay 40$ in shipping to send the counterfeit product back to them.
WWW.UGGCANADA.COM is a FAKE FAKE FAKE counterfeit website ...
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Dronnov
November 3, 2009
Dodgy company
I ordered a pair of Cardy Uggs and paid £55.99 and they actually took £59.85 out of my account. Still had no response from the seller despite several emails. No boots have arrived and the tracking number given is not recognised by Parcel force as i have emailed them asking about the tracking number!
I have now received the boots. They come in an Ugg box and seem to look genuine, but they are completely fake. Really small on me, i am a UK4 and they are a 4.5 in the label, so far thats one way to spot they are fake, also the sole is really cheap and the Ugg logo sewn on the back isn't straight, and the stitching isn't great!!
Please keep posting your complaints, let's get these Chinese con artists shut down and arrested!!!
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Cerie
October 22, 2009
Fake website and goods never arrived
I ordered a pair of Uggs boots from the address above. I wasn't aware of all of the fake websites at the time and believed the Uggs boots were real and coming from Australia.
Since then I have heard about the internet scam. £57.23 was taken from my account on the 9th October and I was sent an email on the 14th saying they had been shipped. I have never even recieved the Ugg boots and the website now seems to be unavailable.
I don't think the boots will even arrive and so I have just handed money over the the website.
I tried to reply to the email about shipping and the message came back from a S E Asian email address so they are obviously not based in Australia.
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christine hancock
October 19, 2009
non received goods
I still have not received my ugg boots ordered on 17.09.09 they say 6 to 10 days delivery, I have tried lots of e mails asking them but i don't get a reply. Have i been conned is there any way I can report them to trading standards. There are no phone numbers to contact anyone and some of the e mail addresses do not exist. What shall i do thanks c.. Hancock
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alizee
May 16, 2009
They sell fake boots
Regarding uggstore.uk.com: This website not only just ripped me off but refuses to work with me to correct the mistake. I ordered the UGG Classic Tall. They sent me The UGG Classic Short, Not only are they fake but they refuse to refund my money or send me a return shipping label. If anyone has ideas as to how to get these sites down please let me know as I am overly frustrated about my situation. Thanks,
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Rita
April 15, 2009
Did not deliver exchange
I purchased 2 pairs of boots online. I did receive the product but had to exchange them for a different size. I returned them as instructed but never received the new ones. I called many times and left messages, emailed customer service just as many times with no response back, I even tried reaching Paypal for assistance. Finally I called my credit card company, sent them all my documentation and they agreed to credit my account. DO NOT buy from UGG Boutique.com!
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SHIYU70
March 14, 2009
DID NOT RECEIVE MERCHANDISE.. NON WORKING CUSTOMER SERVICE NUMBER
ORDERED UGGS ON 2/27 CALLED COMPANY 3/6 TO CONFIRM SHIPPING, THE CUSTOMER SERVICE NUMBER ON WEBSITE IS A VOICEMAIL, NO RETURN CALL, EMAILED COMPANY WAS NOTIFIED 3/10 WHEN I ORDERED BOOTS THEY WERE OUT OF STOCK..WAS TOLD THEY WERE JUST SENT OUT... THE WEBSITE CLAIMS COMPANY IS IN WASHINGTON STATE, JUST FOUND OUT THEY COME FROM CHINA !! AM DEMANDING REFUND... BUYER BEWARE!!!
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2smiley
February 25, 2009
fake ugg boots
The web site says they have a california warehouse but they don't.
Their web site says to get return form click here but it's not there.
I ordered ugg boots and as soon as I found out (same day) they were not real uggs I cancelled my order. I was told it was too late. When the boots finally came I asked to send them back because they were fake. I was assured they were real. I was told I could return them but I would have to pay the shipping estimated at $50.oo and if I wanted another pair I could keep or give away the other pair and I could reorder - they would give me a coupon (?) but I was not going to give them any more of my money. Not a reputable site. No site with the word ugg in it is an authorized site with the exception of ugg australia. These boots were offered at a substantial savings - should of been the first clue.
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