I HAVE HAD MY UGG BOOTS FOR 5 MONTHS AFTER SAVING FOR THEM, NOW WHERE MY TOES ARE A HOLE HAS APPEARED ON BOTH BOOTS, I DO NOT FIND THIS ACCEPTABLE FROM SUCH A EXPENSIVE, POPULAR PRODUCT, I AM A LONE PARENT SO CERTAINLY NOT A`F`FO`R`D TO SPEND THAT MUCH ON A PAIR OF BOOTS FOR THEM TO LAST NO TIME AT ALL

Hi
I ordered ugg boots for my granddaughter as a christmas gift on the 2nd November 2008.The money was taken from my account on the 4th November 2008. I contacted them via e-mail early December & they told me that i was to be patient as they had shipped them on the 11th Nov & they were most likely held up in customs. I notified my local Post Office but they couldn't confirm this. So i waited patiently until late December when i discovered the web site was no longer available & my e-mails bounced back. I have since seen a lot of complaints about this site.
I bought another pair of boots as i didn't want to let my granddaughter down but fear i have lost $79 in the process.
I rarely shop on line & don't think that i will do it again.
Yours
Mrs.Doreen Daly
80.Homestall
Park Barn Estate
Guildford
Surrey
GU2 8JS
UK
[email protected]