I submitted a claim on 5/27/11 and they have not tried to resolve the claim, I had stored 10 set of mattresses at uhaul at whitehall store on the room 1330 and the roof had a leak and all the mattresses got wet and damaged and there is a meg willauer supposely working on the claim but is not returning my phone calls I spoke with the manager Dave horn and he stated on 6/8/11 that he will check on the claim and return my phone call and today is 6/13 and he did not return my phone call yet. as per the uhaul store in whitehall they have no idea of nothing and they supposely can't do anything for me. the manager on 5/27 stated he was going to move the mattresses for the storage unit to keep them dry until the investigation is done but did not do what the promised.