Okay so they had this big "makeup even" and one of the associates there got me to sign up for the event a couple of weeks ago. They said they'd do a free makeover and give advice on how to apply makeup and beauty tips. I had to make an appointment to attend this event. I walk in today for my appointment and was just told to have a seat anywhere. This young girl comes up and says she's going to focus on one part of my face today, which I thought was strange because I thought I was getting a whole makeover. She gets started and basically makes me look like a clown. No joke. I've had bad makeovers before but this was by far the worst. The eyeliner was gooped on and each eye looked completely different. She was going to leave it at that and then I asked about other techniques, BIG MISTAKE, she then applies eyeliner to the bottom lash line and it was nowhere near the lash line. It was like a whole seperate line just sitting under my eyes. Believe me.. it looked like crap. She then said "oh it looks great' and that was what my whole makeover experience consisted of. I just got up, said thanks and walked away with my head down. I have no idea why I had to schedule an appointment to waste my time and have someone plop me down for a mere 5 minutes and make me look like crap. I used to love ULTA and at this moment I hate it. What a waste of time. It'll be quite a while before I ever return there.