Ultimate DVD Shop

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1 stars
(36)
Category: Entertainment

Contact Information
United States

www.ultimatedvdshop.com

Ultimate DVD Shop Reviews

May 28, 2008
Product ordered not recieved
I ordered Judging Amy and instead received Allie McBeal. I called and was told that I would receive my correct order soon. Never received! I can no longer contact them as they do no answer their phone or respond to my E-mails. Do not be deceived by the Ultimate DVD Shop. They are scammers.
April 10, 2008
Product never received
Paid for all season of Living Single in December of 2007. I never received my product.
March 19, 2008
Charged for product and never received it!
I ordered Dexter's Laboratory DVD on 12/26/2007 from the Ultimate DVD shop. My credit card was charged. After several weeks of and no product I emailed the company to get a status on my order. They responded stating that my order was on backorder and that they would ship it as soon as it became available. About a month, 2/14/2008, I received an email stating that my product would be available in the next 5 to 7 business days and that my credit card had not been charged, which it had already been charged and I have the bank statement to prove it. So again I waited. After no product coming by 12 business days I contacted the company again, by email, this time with no response. Come 3/1/2008 I again contacted the company no response and tried their telephone number, which did not work. As of today 3/19/2008 no product and no response from the company. So today 3/19/2008 I have contacted my credit card company and have started the process of disputing this charge and getting a refund via the bank.
March 17, 2008
Scam and rip off!
I'm just like everyone else - paid for a set of Quantum Leap dvds - got charged for them - then nothing - it has now been three months - does anyone out there have any agency that can be contacted!
March 5, 2008
Merchandise not received-account billed!
Ordered complete That 70's Show DVD set for 89.99 on 1/11/08. My bank account was charged on 1/14/08 by Ultimate DVD Shop for amount of 111.58 (included 21.59 tax). Then received e-mail that item was backordered. After sometime I asked for an approximate date of arrival or I would cancel. They emailed back that it would only be another 5-7 days. I relented to wait the allotted time. After DVDs never arrived I went to cancel via their link on their emailed confirmation. There was no link. I tried calling on several attempts, each time with no answer or a recording saying that no one could take my call. I emailed yet again to [email protected] to cancel my order with a letter of my discontent & disappointment in the company. That was on 2/28/08 & as of 3/5/08 I have yet to be refunded. Also on the email they sent saying that it would be 5-7 days, they denied charging the 111.58 when my bank confirms the transaction on 1/14. I should have known that the price sounded too good.
March 1, 2008
Charged for DVDs not received!
I feel I too have become the victim of Ultimate DVD. In January '08 I purchased The Fall Guy complete series and the Dukes of Hazzard Season 7, as of today, March 1,' 08 I still do not have the DVDs and as everyone else has done I also have called and telephoned to no avail. Any suggestions on what we can do? Buyer beware!!!
February 26, 2008
Scam!!!
We ordered the complete series of American Dreams. Our credit card was charged immediately and we were told the product would ship 12-14 days. Then we received an "oh, we don't have it available" letter and if we wished to cancel to contact them. I sent two emails...tried all the phone numbers I had available and none of them worked. Then on the scam website I got the most current phone number from another disgruntled customer. Please make a note...the number that works is 1-800-787-1219.
February 25, 2008
Update
Was scammed by this company in the last two weeks but wanted to let everyone know an update. The current phone number I have for the company is - 1-800-787-1219. The recording that comes on as soon as it rings says they are some credit card company but if you hold and get a live operator they say they are the DVD shop. A floor supervisor is Jason Kennedy and is who I talked with. I received my full refund within two days of talking with them. Even though my account was closed because of them selling my credit card number the bank still allowed the refund to be credited to my account because they were aware of the issues going on. Funny thing is the same day the refund was issued we received the box in the mail which we refused. We would rather deal with a reliable company! Good luck trying to get your money back. Best advice - just keep calling them!!!
February 21, 2008
Fraudulent company
I order the Judging Amy Complete Series on December 22, 2007. By December 26, 2007 the charges were already charged against my credit card. I received and email that the product would be shipped in approximately 14 days. Since them I have received numerous emails that the product is on back order and will be shipped promptly when received, unless I wish to cancel my order and get a refund. The refund link does not work - their phone number is never answered, and since I sent a rather scathing email that I want my product NOW, I haven't received any further communications from them. THIS COMPANY IS THE BIGGEST SCAM EVER. By searching around I also found that they had been scamming under the name "All Your Favorite TV Shows". I should have known this company was crap, but I was so happy to find a Christmas present that my daughter really wanted. I will never do business on the internet again with a company I have never heard of. When it looks to good to be true - - - you guessed it - - - IT IS. My sympathy to anyone else that got taken by this scam.
February 20, 2008
Rip off!
Was ripped off like many of the others and along with that this company has sold my Credit Card number and I've had over $500+ charges come through my account. In one week we received emails from Ultimate DVD Shop changing their phone number 3 times. The last time I actually got someone on the phone and went round and round with her asking for a higher up person or their main office number not receiving anything. Then she stated she would refund the money for the dvds I never received and we received an email confirmation on that but we are sure we will never see that money. Funny enough when I hung up and tried to call the number again it wouldn't pick up!

Please don't order from this company and have the same thing happen to your bank accounts! We need to stop this company somehow! Any ideas...

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