This company stole my money!!! I placed an order on 11/21/07 (allow 12-14 days). It's 12/17/07 and they can not be contacted! I've sent e-mails, phone calls, tried their chat room, nothing! They took my money on 11/22/07 (electronic), and give me the run around for the first 10 days, when I called after 14 days, they told me my order was on back order. When I asked them to tell me who I was, what was my e-mail address, they said they can't provide that. When I asked to speak to their manager, they hung up on me.

Don't confirm orders; don't return calls. Provides nothing. Site needs to be shut down.

What else can I say but... I got scammed from this company! This company, somehow, is "slipping through the cracks" on frauding Americans! I ordered a DVD set September 13, 2007, and when I finally received the package on November 8, 2007, instead of the DVD's, there were magazines used as a "filler"!! I singed for the package and opened it in front of my mailman, and he laughed and said "You just got scammed!!!" I used the "live-chat" they offer and I'm still not really sure if they even work for the Ultimate DVD shop. I even tried the phone number, and no one ever called me back! What I was told, was that I will be refunded my money in 6-12 days, but NOT including the shipping. So, I guess this is how they make their money... off of shipping costs!! If you're reading this... please use this as a warning... DO NOT ORDER FROM THEM!!! This has been nothing but a headache, and I'm still not sure if I'll ever see my money again!!!