Do not buy a After Market Auto Warranty from Ultimate Warranty Corporation.

I purchased a After Market Auto Warranty from Ultimate Warranty Corporation and I have had nothing but problems. Ultimate warranty was supposed to give me an auto warranty with no deductible .This was in my contract, No deductible. They made a mistake on their end as a result they charged me an extra $50 for any claim. They did not honor their contract and continued to charge me a deductible until I threatened lawsuit and contacted the regional sale rep for Ultimate Warranty Corporation.

The second experience I had with them was worse. Ultimate warranty only replaces your parts with parts from a JUNK YARD. They do not use automotive parts form dealers or ever after market retailers. Only Auto Parts form the JUNK YARD. Read the words carefully. Under the parts section of the contract, it reads they will use recycled parts!
It also stats that they use parts that are of equal kind and quality to those used by most automotive repair shops! What repair shop suggests using junk yard parts? My mechanic was outraged.

Filling claims with this company takes days and getting ones Car repaired takes weeks. Their contract implies that you will get a rental if your car is in the shop for more than 8 hours. They will not honor this. They have worded the contract carefully in order to never have to provide you with a rental car. They do this by wording the contract to read the repair hours must add up to be 8 hours. Most repairs do not take this long, but given that it takes Ultimate Warranty Corporation 3 days to approve a claim and another week to ship your auto part from a junk yard you will be out of a car for a week.

If they feel the need they will send out an inspector to second guess your mechanics work. The do this to try and get out of paying any claim.

Their customer car sucks. You sit on hold for hours. If you try to make a complaint they will send you to a manager. One manager just hung upon me! If you get the claims department on the phone do not let them “call you back” they will not!

Over all Ultimate Warranty Corporation is a huge Scam. Do not purchase any of their automotive warranty products. If they offer any other products, Home Warranties, Product Warranties, Road Side Assistance Programs not do business with Ultimate Warranty Company. I filled a complaint with the Better Business Bureau.

I purchased the extended warranty through them whe I bought my car. Am having some repairs done now and was told that due to financial issues with this company I had to pay for the repairs upfront and then be reimbursed. The whole point of buying this warranty in the first place was that I could not afford to pay out for repairs. I paid over $1700 for this and now may be screwed. Is there anything being done about this company and to help the people they have swindled???

I had warranty done on my truck in March. Ultimate warranty said that because the hourly shop rate went up since the last visit they would not cover the increased rate. They also would not cover the diagnostic cost even though it was related to the issue they were to cover. The total bill was $780, they would only cover $590. Then because the company was going through some "restructuring" I would have to pay upfront costs and they would reimburse me. That was four months ago and when I call them I can not get any answers out of them. No letter, nothing but an "I don't Know" Not to comforting, I think I got robbed. Probably because some upper tier of management was paying themselves way to much money for doing next to nothing. The best thing I heard came from this site when someone posted that in 2-4 months Ultimate Warranty customers might see reimbursement checks.

I am finding out the truth about Ultimate Headache, excuse me Ultimate Warranty. The a/c went out on our truck again! Called UW to get authorization. I was told that the company was in receivership and that I would have to pay for my repairs out of pocket and maybe, get reimbursed. I was able to get a website from the 1-800-576-5113 number I called - www.carrg.org. Visiting the website, I found out that Director of South Carolina Dept of Insurance (1-803-737-6239) had filed a suit placing this company in "receivership". This means that the company so messed up their finances that someone else had to step in and save them before they filed bankruptcy. From what I was told is that the company has not been paying anything out for the 6 months that this "receivership" plan has been written. Apr 4, 2008 it was amended, I think, and accepted. It may take another 2-4 months for them to start paying out/reimbursing customers. I know, crazy. I was also told that this is a good sign, because if they had filed bankruptcy, I would not get anything back. I guess this was to make me feel good. I asked about a class action and was told to call my state Attorney General (AG) Office and ask around since so many of us are calling about this company. So I included all info, names and numbers that I have if anyone else wants to call. I am going to google the AG for Texas and ask those questions. Good luck to all.

Do not buy a After Market Auto Warranty from Ultimate Warranty Corporation. I purchased a After Market Auto Warranty from Ultimate Warranty Corporation and I have had nothing but problems. Ultimate warranty was supposed to give me an auto warranty with no deductible. This was in my contract, No deductible. They made a mistake on their end as a result they charged me an extra $50 for any claim. They did not honor their contract and continued to charge me a deductible until I threatened lawsuit and contacted the regional sale rep for Ultimate Warranty Corporation.

The second experience I had with them was worse. Ultimate warranty only replaces your parts with parts from a JUNK YARD. They do not use automotive parts form dealers or ever after market retailers. Only Auto Parts form the JUNK YARD. Read the words carefully. Under the parts section of the contract, it reads they will use recycled parts! It also stats that they use parts that are of equal kind and quality to those used by most automotive repair shops! What repair shop suggests using junk yard parts? My mechanic was outraged.

Filling claims with this company takes days and getting ones Car repaired takes weeks. Their contract implies that you will get a rental if your car is in the shop for more than 8 hours. They will not honor this. They have worded the contract carefully in order to never have to provide you with a rental car. They do this by wording the contract to read the repair hours must add up to be 8 hours. Most repairs do not take this long, but given that it takes Ultimate Warranty Corporation 3 days to approve a claim and another week to ship your auto part from a junk yard you will be out of a car for a week.

If they feel the need they will send out an inspector to second guess your mechanics work. They do this to try and get out of paying any claim. Their customer car sucks. You sit on hold for hours. If you try to make a complaint they will send you to a manager. One manager just hung upon me! If you get the claims department on the phone do not let them “call you back” they will not!

Over all Ultimate Warranty Corporation is a huge Scam. Do not purchase any of their automotive warranty products. If they offer any other products, Home Warranties, Product Warranties, Road Side Assistance Programs not do business with Ultimate Warranty Company. I filled a complaint with the Better Business Bureau.