UltimateDVDShop.com

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Category: Entertainment

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United States

UltimateDVDShop.com Reviews

January 31, 2008
DVD fraud!
Dec. 3, 2007 placed an order for the complete series Emergency! Never got a second e-mail for confirming the processing order as they said would happen. Tried the toll free phone number on numerous occasions and did not even get an answer. Had at least 4 live chat sessions with 3 different ladies, all assuring me my merchandise would be delivered very soon. They even gave me a tracking number, but that was not a legitimate number according to canadapost.ca. I was also given the website www.ultimatedvdshop.com/process_order.php to help track down my order. That was not able to be found on the web. Was finally told my merchandise would be delivered between Jan. 17-21. Is now 2-1-08 and no sign of any merchandise. Tried the live chat room again and this time I didn't even get to talk to a live person. I was taken good!!!
January 7, 2008
INCOMPLETE ORDER- BUT FULLY BILLED
ORDERED BOX SET, ALL 4 SEASONS OF EVERWOOD [TV SHOW]- PAID OVER $120.00, PROMPTLY.

SEASON 3, DISC 15- IS "THE FUGITIVE" SEASON ONE DISCS 5,6,7,8

SEASON 3, DISC 16- CUTS OFF AMID THE LAST TWO EPISODES

SEASON 4, DISC 24- THE SEASON AND SERIES FINALE [OF COURSE] IS COMPLETELY MISSING.

NO RETURN OF CALLS OR EMAILS. DO NOT USE THIS COMPANY!
January 7, 2008
non-delivery of orders totalling nearly $250
The biggest fraud on the net. Avoid at all costs. Their site guarantees shipment within 12-14 days, and after 30 days, I have no merchandise. After being provided a completely bogus tracking number, only then when confronted did they advise me the item was back ordered. How can you be provided a tracking # for an item that hasn't even arrived to be shipped yet?

I found this site on ebay and intend to lodge a formal complaint with ebay to solicit their being banned as an advertiser there.
December 22, 2007
Overcharged!
Can not get up with them, to see if my order is here charged me more than I agreed, sent me and order number will not answer the phone or the online customer service support.
December 17, 2007
Non-delivery of items ordered
Same problems with Ultimatedvdshop.com and dvdcollections.tv

They don't respond to contacts and they don't deliver what you ordered.

Both are scams! Avoid at all costs!
October 24, 2007
SCAM - No Delivery - CROOKS
A.K.A. dvdigniter.com, tvaddicts.tv, dvddonkey.com and charging your credit card under 877-tv-series or 87-7tv-show.

Well, I found this site too late as well. I contacted them about my Muppets DVD boxed set. I bought it at dvddonkey.com. They charged my card over $100.00. I contacted them through the live chat AFTER trying the 877-7-TV SHOW (joke) and the 877-TV-SERIES. "Marie" answered and here is our entire conversation:

Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Marie'
Marie: hi
Marie: how may i help you?
you: Hello?
you: Hi I just read two recent complaints stating that this company did not deliver over $1000 order and that this company is fake What type of information can you provide to me, ie where they are actually located, phone number, etc.
you: I placed an order earlier this month and now I am concerned.
Marie: our contact number is 1-877-tv-show
Marie: we been in this business for more than 4 years now (at this point I was getting concerned due to the grammar here..."we been in this business...?? yikes)
Marie: i dont think we're going to be here until now if we dont provide good customer service
you: is there a way you can check on my order
you: i am only checking because my husband is a police officer and he is mad that i did this on line
you: he said there is so much ID fraud
Marie: well we cannot please everybody, maybe our competitor is doing all this stuff
Marie: we just want to continue providing our customers what they need
you: can you check on my order?
you: and i thought the site said the number is 877-tv series
Marie: that's our other number
you: can you tell me about my order please
Marie: what's your transactin id
you: plus 877 tv show doesnt equal enough numbers
you: my husband is getting the print out for my id number
you: believe me i will file charges if this is fraud
you: why did you give me an incomplete phone number?
you: hello?
you: hello?
you: hello? (after waiting several minutes...)
you: Well well well
you: that's fine
you: thank goodness we are so close with officers in the fraud and forgery department
you: i have recorded this entire conversation
you: i want a call back within 24 hours with an date of delivery of my dvd set
you: You can find my order under Aimee AXXXX
you: along with that you will locate my phone number
Chat session has ended.
And I was "hung-up" on basically.
Does anyone know where they are located so we can contact the fraud and forgery dept? Please respond to my comment. This needs to be stopped!!!!

Got ahold of Karen (1 0f the 3 fake customer service reps) and she would not give me any info on where they are located except for Miami, FL (yeah, right).

I filed with the Federal Trade Commission on line, you should too at:
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_SUBMIT_FLAG=Y

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